
Announcement
Welcome to our shop! 🌲 Environmentally friendly craftsmanship.
⭐ Visit our new and exclusive pendant store https://www.etsy.com/shop/HouseOfWoodenPendant
Items
Featured items
All Items
Reviews
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Christèle on Mar 16, 2023
5 out of 5 starsBeautiful box!!! Arrived very quickly, very responsive seller.
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Shivani on Jan 7, 2023
5 out of 5 starsIncredible product. Carefully packaged and brilliant quality. Thank you!
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Devin Sidey on Jun 3, 2023
5 out of 5 starsSo much more comfortable than a metal one! And the slight scent of burnt wood lingers, it's amazing!
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rugiada on May 26, 2023
5 out of 5 starsthe necklaces are very beautiful and of great quality. They send them to me as soon as i ordered.
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Lee on May 5, 2023
5 out of 5 starsVery happy with this purchase, great communication & very speedy. Thank you
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Flavia on May 2, 2023
5 out of 5 starsSuper happy about these earrings. They arrived very fast, look and feel great and fit perfectly
About ElRayonArtesania
Craftsmen in noble woods
Shop members
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Inma
Designer, Maker
Customer service, design and engraving. Photography of the items and shipping manager.
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Emilio
Designer, Maker
Emilio is in charge of selecting the best reclaimed wood to create all the articles, he cuts, sands, carves, builds and shapes all the pieces. Respecting above all the raw material and preserving all its beauty.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Privacy policy
More information
Frequently asked questions
When do you ship the order?
On non-customized or custom made items, we take 1 or 2 days to ship.
On custom orders, 1 or 2 days on key chains and on boxes or signs we can take 3 to 5 days to ship, on each item you have the estimated delivery date.
Will I receive my order on the delivery date shown when I place my order?
95% of our shipments arrive on the estimated date.
If you need your item by a certain date, please place your order well in advance.
It's important to verify before placing your order that your mailing address is correct, if the package is returned for an incorrect address, or you do not pick it up from the post office after being absent and a pick up notice has been left for you. We will only refund the money for the product and NOT the shipping costs if the package is returned and you do not want to pay for the new shipping again.
On customized items we will not refund money, it will be reshipped upon payment of shipping.
My order has not arrived, what if it has been lost?
In the event that the package does not arrive and there is confirmation from Correos España that it has been lost, we will refund the full amount of the purchase or replace it with another one (as long as we have it in stock) at the customer's request.
It is important to note that we will not refund any amount until we receive confirmation from the shipping company that the package has been lost.
What transport company will deliver my order?
If you live in Spain, your package will be delivered by Correos.
In shipments to other countries, your national postal operator will be in charge of the delivery.
All our shipments are certified, are delivered under signature to the address you provided, if you are absent you will be left notice for collection in the nearest office.
Gift wrapping and packaging
We don't offer the gift option because all our shipments are carefully packaged.
We offer you the possibility to attach a personal note to your shipment (at no additional cost) if it's a gift.
Custom and personalized orders
If you have an idea and doubt if we could do it, please do not hesitate to contact us. :)
You can ask us.... from a different drawing on a box, a bigger pendant, a personalized sign....
Care instructions
Most of our items (except boxes) are only treated with olive oil to moisturize them, so the only care is to give them a little bit of vegetable oil to moisturize the wood.
We do not use dyes, varnishes or waxes on juniper and sabina woods.
We do not use them because these woods have a very pleasant aroma and they would mask this aroma.
The application of oil makes them look very natural and beautiful.