ElRayonArtesania

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Announcement    ¡¡¡¡Important!!!
Due to the exceptional situation we are experiencing because of Covid-19, your package may suffer some delay in delivery. Currently there are no significant delays here in Spain and in general in Europe.
If you live in the United States or Canada, please note that these countries have significantly reduced their operational postal capacity.
We regret that we cannot guarantee delivery times.
On the other hand, we can assure you that we take special care in all the protective measures that the health authorities advise to combat this pandemic.
We operate in a rural, coronavirus-free environment.
Thank you for supporting our business in these difficult times!

Announcement

Last updated on Jul 13, 2021

¡¡¡¡Important!!!
Due to the exceptional situation we are experiencing because of Covid-19, your package may suffer some delay in delivery. Currently there are no significant delays here in Spain and in general in Europe.
If you live in the United States or Canada, please note that these countries have significantly reduced their operational postal capacity.
We regret that we cannot guarantee delivery times.
On the other hand, we can assure you that we take special care in all the protective measures that the health authorities advise to combat this pandemic.
We operate in a rural, coronavirus-free environment.
Thank you for supporting our business in these difficult times!

Items

 

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Emilio e Inma

Contact shop owner

Emilio e Inma

Reviews

Average item review
5 out of 5 stars
(235)
See reviews that mention:
Quality 22 Shipping 19 Customer service 27

About ElRayonArtesania

Sales 831
On Etsy since 2017

Craftsmen in noble woods

Here you can find craftsmanship in wood.

We are enthusiastic about the Viking world and the Wiccan religion, so we are constantly researching and creating new unique pieces.

If you want something made exclusively for you, please contact us, we will be happy to help you.

We are committed to the environment and all the wood we use comes from the remains of pruning, felling and dead trees in a natural way.

If you have any questions do not hesitate to write us.

Thank you for your trust!

Shop policies

More information

Last updated on Jul 13, 2021
Frequently asked questions
When do you ship the order?

On non-customized or custom made items, we take 1 or 2 days to ship.
On custom orders, 1 or 2 days on key chains and on boxes or signs we can take 3 to 5 days to ship, on each item you have the estimated delivery date.

Will I receive my order on the delivery date shown when I place my order?

95% of our shipments arrive on the estimated date.
If you need your item by a certain date, please place your order well in advance.
It's important to verify before placing your order that your mailing address is correct, if the package is returned for an incorrect address, or you do not pick it up from the post office after being absent and a pick up notice has been left for you. We will only refund the money for the product and NOT the shipping costs if the package is returned and you do not want to pay for the new shipping again.
On customized items we will not refund money, it will be reshipped upon payment of shipping.

My order has not arrived, what if it has been lost?

In the event that the package does not arrive and there is confirmation from Correos España that it has been lost, we will refund the full amount of the purchase or replace it with another one (as long as we have it in stock) at the customer's request.
It is important to note that we will not refund any amount until we receive confirmation from the shipping company that the package has been lost.

What transport company will deliver my order?

If you live in Spain, your package will be delivered by Correos.
In shipments to other countries, your national postal operator will be in charge of the delivery.
All our shipments are certified, are delivered under signature to the address you provided, if you are absent you will be left notice for collection in the nearest office.

Gift wrapping and packaging

We don't offer the gift option because all our shipments are carefully packaged.
We offer you the possibility to attach a personal note to your shipment (at no additional cost) if it's a gift.

Custom and personalized orders

If you have an idea and doubt if we could do it, please do not hesitate to contact us. :)
You can ask us.... from a different drawing on a box, a bigger pendant, a personalized sign....

Care instructions

Most of our items (except boxes) are only treated with olive oil to moisturize them, so the only care is to give them a little bit of vegetable oil to moisturize the wood.
We do not use dyes, varnishes or waxes on juniper and sabina woods.
We do not use them because these woods have a very pleasant aroma and they would mask this aroma.
The application of oil makes them look very natural and beautiful.