Refunds are given when a piece arrives damaged, or doesn't arrive at all, and insurance has been purchased. Please ask about having insurance added to your purchase if you wish to have it. I will do whatever I can to assist.

If your purchase does arrive undamaged and you don't love, love, love it, you can return it for a refund. Should this happen, please return it in its original packaging, and in its original condition (postmarked within three days of delivery to you). I will refund your purchase price, but shipping is non-refundable and you would need to pay to ship it back to me. Please contact me prior to any returns.

I will work very hard with you to resolve any issues that come up- please just let me know.

YOU CAN USE PAYPAL WITHOUT CREATING A PAYPAL ACCOUNT!
Choose Paypal as your option, and when you are taken to the Paypal site, simply choose the option to pay using your credit card or bank account. When you use Paypal, your banking information is NOT sent to the seller, and your purchase is protected by them as well (not that that would be a problem with me!)
PayPal is always free to use for buyers.
Payment should be made within five days. I accept and prefer Paypal, but can also accept an INTERNATIONAL money order or well-concealed cash at your own risk. You could also send a bank-certified cheque. I will accept personal cheques from other Canadians, but it needs to clear before your item is shipped. Unfortunately I am not able to accept personal cheques from outside of Canada.

If you'd like to use another payment option, please do let me know- I will work hard to accomodate you.

I ship using Canada Post- US Surface Mail. This option is the most cost-effective, and delivery time is between seven to ten business days. However, this depends on how quickly your item makes in through customs. Usually, airmail is only two or so dollars more for the average sized piece in my shop, and it takes five to seven business days.

International shipping times will vary.

Any free shipping offers are valid only for Canada and the Lower 48 States.

I will ship anywhere and everywhere- customs doesn't scare me!!! Convo me for a quote to your home.

Starting March 30, my shipping days will be Monday, Wednesdays, and Saturdays. Please remember, your payment needs to clear prior to shipping.

If you want something sent using a speedier Canada Post option, or by a carrier of your choice, let me know. I will find the price for you and send you a new invoice with adjusted shipping.

I REFUND any shipping overcharges of $1.00 or more. I use recycled packaging wherever possible- save a tree and some money!

I create with a neurotic attention to detail, and would love your requests for custom orders. Just ask!

******I retain the rights to my sold images, so they may turn up as prints later on.

Also, colours may not be exactly as they appear on your monitor.