ElsieStyle

Rochester, New York On Etsy since 2010

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A buyer bought a gift from this shop and gave it a 5-star review!

ElsieStyle

Rochester, New York | 168 Sales

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Laurie Cupolo Augusty

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Laurie Cupolo Augusty

See reviews that mention:
quality 8 shipping 10 customer service 13

About ElsieStyle

Sales 168
On Etsy since 2010

It's in the genes....

My grandmother, Elsie, was quite stylish!
When it comes to design, my mother says that it skipped over her, to me. (Mom did have it too.) Since my birth initials are LC, my shop name represents a lineage of women of style.

Thanks much for stopping by.
Laurie

Shop members

  • Laurie Cupolo Augusty

    Owner, Designer, Maker

Shop policies

Last updated on March 8, 2020
Welcome to ElsieStyle!
Please contact me for your custom listing.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I want you to be thrilled with your purchase. However, there is generally NO refund on a custom order unless I have made an error, or the item information was incorrect.

Once your item(s) are in production (this may include purchase of materials), there can be no refund.

Ready Made items, in unused condition, may be returned. All shipping costs will be the responsibility of the customer unless there was an error in the listing.

Color is not an acceptable reason for return as colors are likely to appear differently on individual monitors. Thus, swatches are always available. Even so, raw material and dye lot differences are possible.

Also, inconsistencies are inherent to (and enhance the character of) the natural and textured fabrics that I use. Major flaws will be avoided.
Payment
Direct Checkout with credit card, PayPal and Etsy Gift Certificates are accepted here.

New York purchases will be subject to 8% sales tax.
Shipping
Shipping is from NY state, by USPS Priority Mail (1-3 days), unless otherwise stated in the listing. If you would like to upgrade, please let me know prior to purchasing. All orders include tracking.

US Shipping costs are estimated for the greatest distance from me. Therefore, refunds will be provided for any overage of payment of $1 or more. I take great care in safely packaging your order. Thus, pricing includes packaging materials and labor. This portion of the cost remains in full.

Current shipping prices are for the 48 continental United States only.

Ready Made Items will be shipped within 3 days of purchase.

After I have delivered your order to the post office, it is out of my control. If tracking has been marked delivered by USPS, you will have to file a claim with them. Once in a while packages do get delayed (even lost) during the postal process. Of course, I am happy to assist. Please place orders with plenty of time allotted.
Additional policies and FAQs
MADE to ORDER Items:

Custom orders take time ...
- confirming color / size information
- possibly receiving swatches
- possibly ordering materials
- production (there may be orders ahead of yours)
- shipping

The production schedule varies according to my workload.

Your quoted turn-around time is for production and shipment, and will begin after your custom listing is actually purchased, or after any further conversations regarding customization. Delivery is in addition to this time frame -- usually within 2-3 business days.

Though not generally necessary for a single item, starting the process 4 weeks ahead is recommended.

To keep the process flowing, with your initial request...
- reference the listing that you would like customized
- provide a due date
- provide your color preferences


Keep in Mind ...
Custom orders may incur additional costs.
Prices are subject to change without notice.