elsiegeneva

Elsie Geneva

Indiana, United States · 2175 Sales

elsiegeneva

Elsie Geneva

Indiana, United States 2175 Sales On Etsy since 2009

5 out of 5 stars
(698)

Announcement   CHRISTMAS in July Giveaway! Here's the deal. If you LIKE and SHARE all of my social media pages (Elsie Geneva and make sure it has my logo and profile pic), then hashtag your share with ‪#‎elsiegeneva‬ and you will be entered into my July drawing for a $30 credit to my shop (this is not redeemable for cash and your order has to be $35 or more for the coupon to work. I will announce the winner on all of my social media accounts on 8/1/16: Instagram, Facebook, Twitter & Pinterest.

Welcome to Elsie Geneva!

I hope you'll enjoy your stroll through my many listings. If you see something that you like and need any changes, please message me...together we can collaborate the perfect design for you. If you notice the price difference in some of my listings please keep in mind that my ready to ship items are less as I do charge more for custom orders.

Please know that I personally hand make every item in my shop, hence my longer turn around time. You may find other shops with a quicker lead time but if handmade detail is what you're after then I hope I can help.

Thanks for stopping by my shop!

Announcement
Last updated on Jul 8, 2016

CHRISTMAS in July Giveaway! Here's the deal. If you LIKE and SHARE all of my social media pages (Elsie Geneva and make sure it has my logo and profile pic), then hashtag your share with ‪#‎elsiegeneva‬ and you will be entered into my July drawing for a $30 credit to my shop (this is not redeemable for cash and your order has to be $35 or more for the coupon to work. I will announce the winner on all of my social media accounts on 8/1/16: Instagram, Facebook, Twitter & Pinterest.

Welcome to Elsie Geneva!

I hope you'll enjoy your stroll through my many listings. If you see something that you like and need any changes, please message me...together we can collaborate the perfect design for you. If you notice the price difference in some of my listings please keep in mind that my ready to ship items are less as I do charge more for custom orders.

Please know that I personally hand make every item in my shop, hence my longer turn around time. You may find other shops with a quicker lead time but if handmade detail is what you're after then I hope I can help.

Thanks for stopping by my shop!

Shelley Koozer

Contact shop owner

Shelley Koozer

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  • Shelley Koozer

    Owner

    EG products are handmade accessories designed for excellent form and function. My products are created by me from start to finish. I work diligently to create a durable and useful item that are both beautiful and functional. Thanks for visiting!

Shop policies

Last updated on April 19, 2016
Thanks for considering Elsie Geneva! I strive to bring you the most carefully created gifts that are certain to please! I use the finest fabrics from high end designers ONLY! You will be as pleased by the eye as by the touch!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal and all Major Credit Cards as well as Etsy Gift Cards. If you are unable to pay through Direct Checkout please send me a message. I turn it off periodically as I do prefer PAYPAL.
Shipping
Please note the 1st line of any listing that you are looking at to purchase to see the current expected production time. This time estimation reflects the time it takes to ship, not arrive to you. And please take this into consideration when leaving feedback as I am upfront initially with this turn around time. I am a very busy one gal shop doing my best to meet the demands of my custom orders and on some occasions it may take a little longer but I always contact my clients to keep them well informed as to when they can expect to receive their orders.

Small packages ship USPS First Class Mail , unless otherwise requested.
Priority mail for regular packages.
UPS for over sized packages / insurance is included.
Insurance required on fragile and purchases $50 and over.

Insurance is optional on some items, required on others. If you have a damaged package, I can supply you with the insurance information if needed. If you do not purchase insurance, I am not responsible once the item is in the hands of USPS or UPS.

Refunds for shipping. Shipping refund is available if you return an item to me that you are not happy with. Refund will be issued once the returned item has been received by me.
Refunds and Exchanges
I make every effort to ensure your satisfaction.

Personalized custom orders are non-refundable unless I have made an error on my end. If you made an error in ordering your custom item and details were not clear then your option is to order a replacement item at full price. If it's a small detail that can be easily changed then I will consider redoing my work but there is a minimum charge of $25.00 to redo any project that I will consider. Therefore, it is VERY important to fully read the listing that I put up for your custom order to insure that I have all of the details correct before placing your order.

LOST ITEMS: If an item gets lost in the mail, in order for me to re-make your item or refund your money I require that you notify me within 30 days from the time of shipment. I do send you a tracking number and notification when your item ships. If your item shows that it was delivered then there is no option for a re-make or refund.

REFUNDS: If you have an issue, please contact me. Returns must be back to me within 14 days of receipt in new unused condition with a copy of your invoice. Shipping costs are not refundable. All refunds can only be made back to the payment source that was originally used to purchase the item or contact me for possible exchange options.