emakaye

Handmade Lampwork Art Beads

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Ema Kilroy

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Ema Kilroy

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Shop policies

Last updated on April 30, 2022

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My first and foremost shop policy is a a happy customer. Please convo me if you have any questions or concerns.

The beads and jewelry I put up for sale are items I consider to be first class material. The item(s) you are purchasing should be accurately represented. I do my best to explain them as precisely as possible and take photos of all angles. If you are not satisfied I will do my absolute best to resolve this.

Thanks for shopping with me.

Accepted payment methods

Paypal
Returns and exchanges
Items may be returned for exchange or refund within 14 days of purchase. Items must be returned in original condition. Damaged goods will be accepted for an even exchange.

All shipping costs are the responsibility of the buyer. Please contact Ema by email prior to returning an item at ema [!at] emakdesigns.com or just convo me here on Etsy.
Payment
I am a registered business in the state of Mass.
If you live in Massachusetts please add 6.25% Sales Tax to your purchase or I will send you an updated invoice via PayPal.

Paypal is preferred

Money Orders accepted, however a processing time is involved. Items will be shipped upon bank acceptance of money orders.

If there are any questions regarding payment and shipment please convo me and we can firm up the details.
Shipping
$3.00 United States Postal Service, worldwide.

Additional services, such as insurance and tracking will be an additional cost of $3.00, if you wish to add these options please indicate additional shipping options in notes to seller.

Combined shipping on multiple purchases is .50 per additional item.

Items will ship within 48 hours of receiving payment. Excluding Sundays.
Additional policies and FAQs
I am dedicated to satisfied customers. Your purchase is 100% guaranteed. If you are not satisfied with the product and/or service please contact me and I will do all that I can to resolve any issues. You can reach me by email at ema [!at] emakdesigns.com or through an Etsy convo.