Jewelry, Accessories, Bracelets, Earrings, Necklaces

Melbourne, Australia · 73 Sales


Jewelry, Accessories, Bracelets, Earrings, Necklaces

Melbourne, Australia 73 Sales On Etsy since 2009

0 out of 5 stars

emeraldlily is taking a short break


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Shop policies

Last updated on February 4, 2011
Welcome to Emerald Lily. All of the designs found in my shop are created by me. I hope that you enjoy your visit and please don't hesitate to contact me if you have any questions or requests.

I always package your items carefully with care not to be wasteful and give you the best postage cost possible. I gift wrap each piece of jewellery you purchase from my shop in beautiful emerald green satin pouches/tissue paper and post to you in protective, waterproof bags. Perfectly presented as a ready-made gift for someone (or yourself!). My packaging also serves as a way to store your jewellery away from any moisture and damage.

Accepted payment methods

  • Other Method
Returns and exchanges
Your satisfaction with your purchase is very important to me. Please contact me immediately if you are unhappy with your item/s.

Refunds are offered only if the goods are faulty or not as described. If your item is damaged upon arrival, please take a clear photograph of the item and email it to me. The item will be replaced once it is returned in its original packaging. Please note that you will need to bear the postage for returning the damaged product but I will pay for standard (not express or registered) posting out of the replacement item. Customer satisfaction with your purchase is very important to me, however, it is also at my discretion whether the request made is reasonable or has been made within a reasonable period of time.

Refunds or replacement items for lost international items will only be considered after 4 weeks (2 weeks for orders within Australia) from the date of lodging the package with Australia Post.

Due to hygiene reasons, I cannot exchange earrings for change of mind. For other items, I am happy to issue store credit for the item's purchase price provided it is returned intact within a week of purchasing the piece.
Please ensure that payment is made upon checkout. I accept PayPal and, if you live within Australia, I also accept direct debit. Please contact me if you would like to pay by direct debit. If payment is not made within 48 hours of the item being purchased, the transaction will be cancelled and appropriate feedback left.
All items will be shipped within 1-2 business days of payment received, unless otherwise specified in my shop announcements or individual item listings. I will send you a message once the item has been posted.

All items are posted using the address listed in your PayPal account so please ensure that your shipping address matches the one you provide on Etsy as well! If they are different, I will contact you to confirm the address prior to sending. I use Australia Post and Air Mail so please allow 1-4 days for items posted within Australia and up to 4 weeks for international postage.

Registered post or additional insurance is available upon request. Please convo me and I can provide a quote for you.

** Express Post: Please note that Express Post of jewellery items is prohibited by law from Australia to international destinations. Express post for any other items in my store is available on request.
Additional policies and FAQs
If you would like to order any items from my 'sold' section, please contact me. Due to availability of material stock, not all items may be immediately available; however most of the designs can be re-created.

Emerald Lily, Copyright © 2010

This Emerald Lily Etsy shop and all its contents, including (but not limited to) the names, designs and descriptions of items, are protected under Australian and international copyright laws. The reproduction, republication, transmission (including broadcast), modification, adaptation or distribution of any kind, of this Emerald Lily shop or its contents, except as permitted by statute or with the copyright holder's prior written permission, is strictly prohibited.

You may save a local copy or print a copy of material at this site for your own personal use, provided the copyright notice on the material is not removed. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.

Unauthorised copying is an infringement of copyright law and constitutes an offence for which the offender may be prosecuted.