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Carol

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Carol

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Shop policies

Last updated on March 6, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
as a general rule, i do not accept returns or provide exchanges or warranties, but if there is a problem with your order, please contact me within 3 business days of receipt of package. i will work with you to make things right. any returns are done at the buyer's expense and the item must be sent by the same method delivered and just as carefully packed.

all packages are insured, so let me know within 3 business days of receipt if your item arrives damaged, or has not arrived after a reasonable time.
Payment
you are welcome to pay by credit card, etsy gift card or paypal.
Shipping
your order will be carefully packed and hand delivered to the post office within 3-5 business days.

we ship to the address listed with paypal or direct checkout. it is the buyers responsibility to let us know, at the time of purchase, if you do not want us to ship to that address.

we carefully pack all orders, but we also insure all shipments.
if an item is lost or damaged during shipping, we ask that you:
-report any damages to us within three days of receipt of package
-fill out and return insurance claim affidavits to receive a refund for a damaged or lost item
-save the item AND the box and all packaging, as the insurance company may require photos
Additional policies and FAQs
are you purchasing a gift? please let us know at the time of purchase and we are happy to wrap and include a note.

have more questions not answered here? we are happy to answer any and all, so please send a convo! To do so, you can click on the "ask a question" button up near the top right hand side of the page. Or click on Emiko's profile and look for the "contact' button. We look forward to hearing from you!