emmacarpendale

Illustration and Handmades

Northampton, United Kingdom | 27 Sales

emmacarpendale

Illustration and Handmades

Northampton, United Kingdom 27 Sales On Etsy since 2010

0 out of 5 stars
(3)

Announcement   ****** ORDER BY DECEMBER 17TH TO QUALIFY FOR FREE UK DELIVERY ******

Other shipping methods are available if you are ordering after this date, please check out my delivery section for all available delivery methods. Thank you!

Announcement

Last updated on Dec 14, 2018

****** ORDER BY DECEMBER 17TH TO QUALIFY FOR FREE UK DELIVERY ******

Other shipping methods are available if you are ordering after this date, please check out my delivery section for all available delivery methods. Thank you!

Emma Carpendale

Contact shop owner

Emma Carpendale

Reviews

No reviews in the last year

Shop policies

Last updated on November 29, 2018
Hi there! Thank you for taking the time to look around my shop.

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If you have any questions regarding my items or policies please contact me through Etsy or at em.carpendale [!at] gmail.com

Many thanks!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 3 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I take lots of care when packaging my items so hopefully they should arrive safe and sound.

If you decide you no longer want your order, please get in touch to arrange a return. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment
I request payment by Paypal please as it's quick and easy.
Please contact me if you have any issues with your order and i'll do my best to resolve them :)
Shipping
I offer free shipping in the UK which is Royal Mail 2nd Class. Shipping times including my order processing time using this free delivery method is approximately 3-5 days. If you require your item sooner please see my other shipping options below.

UK shipping:

Royal Mail 2nd Class - 2-3 days (3-5 days inc processing time) - FREE
Royal Mail 1st Class - 1 day (2-3 days inc processing time) £1.00
Royal Mail Special Delivery guaranteed by 1pm - Order by 5pm the day before (Mon-Saturday) - £6.50

Overseas shipping:

Royal Mail International Standard Airmail - 3-7 days - Europe - £2.65
Royal Mail International Standard Airmail - 3-7 days - rest of the world - £3.65

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

If you have any questions regarding my shipping polices please get in touch.
Additional policies and FAQs
Please contact me if you have any more questions or if you are interested in a custom item.