emmacowley

Emma Cowley Illustration

Leicester, United Kingdom · 2 Sales

emmacowley

Emma Cowley Illustration

Leicester, United Kingdom 2 Sales On Etsy since 2009

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Emma Cowley

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Emma Cowley

Shop policies

Last updated on March 10, 2012
Hi and welcome to Emma Cowley Illustration - nature inspired designs to bring the outdoors to your home! All my life I've had two loves: drawing, and the natural world. These two passions are united here in my shop. All the items for sale are made by hand, featuring my own original artwork. Thanks for dropping by, I hope you've enjoyed your visit!

If you want to see more of my work, check out:

My website - www.emmacowley.co.uk

My blog - http://emmacowley.blogspot.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I take pride in the quality of my work and strongly believe in excellent customer service. So, do please contact me if you are concerned about your order for any reason! I want each customer to be thrilled with their new purchase.

If you are not happy with your order or it arrives damaged, please let me know and I will do all I can to sort things out. These situations will be handled on a case-by-case basis but I am willing to offer refunds or exchanges where appropriate.

If a customer has changed their mind, they may return their order within 30 days of purchase. Once it has been returned, I will be happy to refund the cost of the item. In such instances, the buyer is responsible for postage costs.
Payment
Payment can be made through Paypal. If you don't have a Paypal account you can pay with a credit or debit card via Paypal, find out more here: http://www.etsy.com/help/article/361

Please note that orders will only be shipped once payment has been received.

Orders not paid for within 48 hours may be subject to cancellation. However, where possible I will try to contact you before cancelling the order. If you are experiencing difficulties with the payment processes on Etsy or Paypal, just let me know! I'm happy to hold the item for you or offer assistance where I'm able.
Shipping
Once your order has been paid for, the item will be shipped within 1-3 business days. If you need your item posting sooner, let me know and I'll do my best to accommodate your request.

UK ORDERS

Smaller/lighter items will be sent Royal Mail 1st Class, which should arrive the next working day. If your order is very heavy or large, it will be sent by Standard Parcel, which should arrive in 3-5 working days. If you want your large parcel sooner it can also be sent by Royal Mail 1st Class, but please be advised that this shipping option is more expensive.

INTERNATIONAL ORDERS

International orders will be sent via Airmail, which should arrive in West Europe in 3 days, East Europe in 5 days and the rest of the world within 5-7 days. This shipping option does not include tracking. You can track your item by upgrading to Airsure shipping, but please be aware that this option is more expensive and limited to certain countries.

IMPORTANT

Although shipping is often speedier than the estimates quoted above, on occasion your parcel may take longer than expected to arrive. Unfortunately it is not in my power to guarantee a delivery time.

Some nations may impose customs duties, taxes or other charges on goods entering their country. Please be aware that the buyer is responsible for any such charges accrued.
Additional policies and FAQs
All illustrations, photos and other images are © Emma Cowley, 2009 - 2012, all rights reserved. Please do not use my work without permission, or claim it as your own. Purchase of art does not transfer copyright or reproduction rights. These remain the property of the artist.

Do you have favourite bird that you would just love a painting of? Or perhaps you've seen a picture of mine that you like, but don't see a print of it for sale? If this is the case, just let me know! I'm happy to accommodate requests and custom orders where I can. I'm also open to wholesale orders, just email me and we can discuss the details.