EmmaLouJewelleryShop

Emma Lou Jewellery

Derby, United Kingdom · 437 Sales

EmmaLouJewelleryShop

Emma Lou Jewellery

Derby, United Kingdom 437 Sales On Etsy since 2010

5 out of 5 stars
(80)

Shop owner

Emma Lou

Contact

Emma Lou

Contact shop owner

Emma Lou

Shop policies

Last updated on February 4, 2014
Welcome to Emma Lou jewellery!

Handmade in the UK.

Thank you for looking!



For more of my jewellery please visit my ebay shop:
http://stores.ebay.co.uk/emma-lou-jewellery

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal for payments. I do prefer immediate payment when items are purchased from my shop. Please note that if I don't receive payment within 7 days, I will cancel the purchase.
Shipping
S H I P P I N G

I will usually send items within 1-2 business days.

I ship my items by Standard delivery.

U k
For items being shipped to the UK I use 'Royal Mail 1st Class' delivery.

I can ship orders by 'Royal Mail 1st class Recorded' delivery, please contact me if you would like this option before purchasing.

I n t e r n a t i o n a l
For items being shipped internationally I use 'Royal Mail Airmail'. This delivery service is not tracked.

I can ship orders by 'Royal Mail International Signed For' delivery, items sent this way are tracked up until they leave the UK and require a signature on arrival. Please contact me if you would like this option before purchasing. It is approximately $8 extra on top of the standard shipping price, please contact me for the exact amount as these can change.


I cannot be responsible for postal service delays and lost items for items sent by standard delivery.


A D D I T I O N A L . I T E M . S H I P P I N G . C O S T S

Additional item shipping is free! You will only pay one amount of shipping costs, no additional costs for extra items in you order.



S H I P P I N G . T I M E S

Delivery in the UK should take 1-3 days from the dispatch date, but please allow up to 15 days.

Shipping to Europe should take 3-10 days from the dispatch date, but please allow up to 21 days.

Shipping to countries outside of Europe should take 5-10 days from the dispatch date, but please allow up to 21 days.
Refunds and Exchanges
If you would like to return an item it must be returned within 14 days. The item must be returned in brand new condition with original labels and packaging. The cost of the item will be refunded only not the shipping price. The buyer is to pay for the returned shipping price, retaining a proof of postage from your Post Office is recommended.

Unfortunately returns can not be accepted for earrings due to hygiene reasons.

I cannot be responsible for postal service delays and lost items for items sent by standard delivery.
Additional policies and FAQs
I try to take my photographs as accurate in colour as possible, but please note colours may show differently on different computer monitors.

J E W E L L E R Y . C A R E

A few tips on how to care for and look after your jewellery.

Care- Things that can affect the discolouring of jewellery- water (remove jewellery before showering or swimming and remove rings and bracelets when washing your hands), excerising & household tasks can cause catching and pulling chains etc, perspiration from excerising & body products ( such as soaps, perfumes and cosmetic make up and body lotions) can cause discolouration, exposure to direct sunlight.

Tarnish- Tarnish is when oxidation occurs on metal surfaces and causes them to lose their shine. All metals tarnish (some faster than others), keeping your jewellery in an airtight container or a zip lock bag can help to reduce this.

Brass charms can be cleaned with a metal cleaner such as 'brasso', Gold or silver plated charms and chains can be carefully cleaned with a gold/silver cleaning cloth, however rubbing too hard may cause the plating to wear so please take care!


C O N T A C T

Any questions please contact me through Etsy.