EmmaMemories
Epsom, United Kingdom |
EmmaMemories is taking a short break
Reviews
-
![]()
srh on Nov 12, 2020
5 out of 5 starsAs always Emma has done an awesome job (I am a repeat customer). The pencil case is outstanding and made with lots of care and love. I know the little girl who will receive this, will adore it as much as I do! Very highly recommend Emma.
-
![]()
Amela on Nov 10, 2020
5 out of 5 starsPerfect in every way as per usual. So much nicer than anything plastic bought in stores these days. Thank you again, Emma!
-
![]()
jilliandawnjames on Oct 10, 2020
5 out of 5 starsBeautifully made.. high quality.. made a lovely gift and my friend is absolutely chuffed to bits .. thank you!
-
![]()
srh on Sep 22, 2020
5 out of 5 starsI am a long time repeat customer and Emma is always AWESOME!. She is friendly, listens and interprets my requirements to produce well made, unique and fantastic products. The recipients of the gifts are always extremely happy. I would highly recommend Emma.
-
![]()
Haylee on Aug 27, 2020
5 out of 5 starsFirst, Emma went above and beyond to get this to my daughter ASAP, which was so appreciated. Fantastic customer service throughout. And second, the cushion itself is beautifully made. It’s the perfect size - and having 2 pockets is so great. It’s so cute. My daughter LOVES it! Thank you for helping make this exciting time in her childhood extra special.
-
![]()
Marian on Jun 4, 2020
5 out of 5 starsCommunication is spot on. Very creative purse. Daughter loves her wallet
-
![]()
Amanda on Nov 22, 2020
5 out of 5 starsLovely pencil case that I know my dinosaur obsessed nephew will love, thank you!
-
![]()
srh on Nov 12, 2020
5 out of 5 starsLove love love the sleep mask, its perfect for the intended recipient. Emma always interprets my requests perfectly, its communicative, helpful, friendly and always does a fantastic job (I am a very happy repeat customer). Emma is a superstar and I would highly recommend her for any project.
-
![]()
ann on Oct 28, 2020
5 out of 5 starsAbsolutely loved this and so did the recipient. Should have checked out the size though as it was nearly as big as the little birthday boy himself.
-
![]()
Katie on Oct 11, 2020
5 out of 5 starsGreat personalised item that’s a bit different. Well made. Lovely and comfortable to wear.
About EmmaMemories
-
-
This is where the magic begins, develops and ends 💖
A Mum of three, wife to one, daughter to two, classroom supply teacher to many, but happily ALONE in my creativity upstairs in my sewing room!! 🤣
Shop members
-
Hubby
Shipper, & Cup Of Tea Maker When Times Are Busy!!
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
The majority of my items require personalisation. Please note that I will in all likelihood require additional information from you following your order - like colours, wording, possibly size etc.
So please keep checking your Etsy messages Inbox. You will receive an email notification from them, but on occasion this can be delayed. Many thanks :-)
Care instructions
All embroidered items should be hand washed carefully initially. I would not recommend machine washing in the first instance.
Thereafter a cool 30 degree wash will be possible. With cushions, I would recommend washing them inside out to protect the stitching.
Always use an appropriate iron setting (start cool and gradually increase the heat). Never iron the stitching itself - lay a clean slightly damp teatowel over the stitching and press firmly.
Also, be careful of ironing fleece fabric - it is synthetic and will burn/melt! Again, laying a damp clean tea towel over the top and using a cool setting will ensure best results!
Wholesale availability
Every item is lovingly created from scratch, so it is not really feasible for me to offer bulk discounts for items. I always refund excess P&P it is apparent too much has been charged with a bulk order.
Where is my item?
Since every item is individually made to your specific requirements, there are different processing and shipping times for each item.
If you need an item quickly, it is worth sending me a message to see how busy I am. I am happy to rush through special orders (for example, I try to hurry through the Tooth Fairy Pillows if you have a 'wobbler'!!)
I will send you notification as soon as I have posted your item, plus the tracking information. Please allow yourself a little leeway since all post can be delayed, and this is truly out of my hands once I have posted it.