The most important part of my business is you, the customer, so I will always try to accommodate any special requests with regards to your purchase or any special delivery requirements you may have. Just send me a Convo to arrange.
Accepted payment methods
Returns and exchanges
As all of my work is customized I cannot offer refunds, however if you contact me upon receipt of your order I will work with you to try to rectify the situation.
Full payment is required at the time of purchase.
If custom order listings are not purchased within 3 days I reserve the right to remove the listing.
I will ship to the address on your Etsy account unless otherwise specified. If you would like your purchase sent to a different address that's not a problem, please just send me the details when placing the order.
I will keep in touch throughout the custom order process and will send you a message when your item is ready to ship. Please Note: I aim to have your blocks ready for dispatch within 7 days, however during busy periods this may increase to 14 days.