EmpireRoomBridal is taking a short break
Sarah on Apr 9, 20205 out of 5 stars
Simply beautiful! So soft, but maintains shape. I can't thank you enough.
Ilene on Aug 24, 20195 out of 5 stars
Absolutely beautifully crafted, something my mother and grandmother will treasure.
Kylie on Feb 18, 20185 out of 5 stars
Great communication and packaged very carefully. Thankyou for posting so quickly. Great seller!
ejwatkins93 on Oct 2, 20175 out of 5 stars
I'm very happy with bow I received :) it's well made and I was able to choose material and adjust the size. Look forward to wearing it soon! And shop owner was helpful and communicated well.Thank you!
lissa336 on Apr 3, 20175 out of 5 stars
Thank you so incredibly much Jayne!!! It's perfect !! I love it, exquisite workmanship, one of a kind magic!!!! Thank you for making my day now seem extra perfect!! I can't wait to wear it!!!
clarehughes99 on Jun 4, 20165 out of 5 stars
Just perfect. Fantastic service and delivery time.
Helene on May 24, 20165 out of 5 stars
Beautiful veil and great quality. Seller was also quick at answering emails.
Meghan on May 24, 20165 out of 5 stars
in love with my veil and cannot wait to wear it on my wedding day!
nightfish on Aug 15, 20155 out of 5 stars
Beautiful. I hope I don't have to come back (hahaha) but the items were beautiful and Jayne is lovely to work with. Highly recommended.
Claudia on Jun 12, 20155 out of 5 stars
WOW oh WOW! This is so beautifully made. Extremely delicate and ethereal and lovely. SO incredibly BREATH-TAKING in person! I will be proud and honor to wear such exquisite piece for my wedding day. Everything down to its details are absolutely PERFECT in every way. I keep opening to box again and again looking at my custom bandeau! I am delighted with my purchase. Highly recommended to others!
Where new & vintage make a perfect marriage.
I can't help it, I just have to make beautiful things that have a little bit of yesteryear woven into them.
Whether it's researching the perfect technique or discovering that exquisite piece of gorgeousness, I long to have a little bit of history in everything I create.
While working as a costume maker for Disney's Beauty & the Beast in Her Majesty's Theatre Sydney, I stole the name of their work room & tucked it in my memory.
After 25 years of making costumes for theatre & working as a mobile seamstress on fashion parades & shoots, it became obvious that I needed to share my designs with a world beyond the stage & catwalk.
That is how Empire Room Bridal came about.
Owner, Maker, Designer
There isn't a time that I can't remember creating. As I travelled around the country sewing for fashion parades & shoots, stylists kept asking why I didn't have my own label. Now I do & I hope you like my pieces as much as I love creating them.
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
Hopefully there is never a need for a return, I aim to keep my customers smiling, but in the event that you are unhappy with your item please contact me immediately & I will endeavour to solve the problem.
Return postage charges are the responsibility of the customer & will not be refunded. All items must be suitably packaged & sent with tracking. Empire Room will not be responsible items lost or damaged in return post.
All items are individually made & will be created in order of purchase.
Please allow 5 days - 3 weeks for your piece to be hand crafted & shipped.
Paypal is a lovely, simple, secure way to purchase items, so I choose to use Paypal as my main method of payment. It also has a great Buyer Protection Policy, which can give you peace of mind too.
NEW to Etsy? This Tutorial can help you through the checkout process:
✿ Every item is made to order especially for you.
Veils, headpieces & accessories take 1-3 weeks from the time you pay until it is ready to ship.
Items are made in the order that they are purchased, & I will let you know as soon as you pay what the wait time is on orders. Rushed orders can be custom made at an additional expense, if we have time.
You'll receive a message from me with a copy of the postal receipt, after your package hits the Post Office.
After that it's all up to Australia Post & your local postage service.
I usually get to the Post Office on Monday & Friday, as necessary.
All pieces are packed in boxes, so they arrive in the condition they were sent. I try, as much as possible, to recycle boxes that are sent to me, to save cost to you & the planet.
You may request tracking & insurance at an addition cost.
► Domestic Shipping - all orders over $150 receive free domestic shipping by Express Post.
► International Shipping - Please remember I'm in Australia, so your goodies may take 3-4 weeks to arrive. Often times it only takes 5-10 working days.
If you need Express postage please convo me for the additional costs.
❉❉ PLEASE NOTE: Buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees ❉❉
Some countries, particularly in the UK & Europe charge quite high customs fees. I cannot estimate what these will be on shipping. If you want insurance I must divulge the full cost of the item & postage on the customs form & you will be charged accordingly at your end.
Additional policies and FAQs
Delivery times are in addition to these time lines, so please allow enough time, so you won't be disappointed by the postie not arriving in time.
Feel free to contact us with any questions.
If you would like something different to what is in store or made to match your outfit please ask for a custom order & we'll see what we can come up with to make you swoon.
Given enough time, you can send me fabric to match an outfit exactly.
I am also available for private consults, if you live in Melbourne.
Empireroom is about creating beautifully designed millinery & accessories.
While we may be influenced by the work of other designers, we respect the effort & creativity of others & will not accept a commission to reproduce another designers work.
Feel free to provide images of Vintage outfits or headpieces for us to use as inspiration.
Empire Room Bridal can also carry out expert alterations on special occasion wear in the Yarra Valley area of Victoria, Australia.