encaustic alchemy...paintings by megan thompson

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megan thompson

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megan thompson


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Shop policies

Last updated on February 8, 2011
Hello and welcome to Encaustic Alchemy! Below please find the site policies and remember that you can always email me with any questions and I’ll be happy to assist you.

Accepted payment methods

Returns and exchanges
My goal is for you to be happy with your purchase. Although I am not able to offer refunds, I will be happy to offer an exchange. Please email me within three days of receiving your order to discuss the details. Please note that we are not responsible for shipping fees on exchanged items.
• Payment is accepted via the PayPal site (which accepts all major credit cards even if you don’t have a PayPal account).
• If you would prefer to pay with a money order or check, please email me for details.
• All orders are carefully packaged and shipped within 3-5 business days once payment has been confirmed via PayPal. If you choose to pay by money order or check, your purchase will be shipped upon receipt of the money order or when the check has cleared the bank.
• The shipping charge listed is for USPS Parcel Post.
• Please be sure your shipping address is correct – I will not be responsible for orders shipped to the wrong location or any additional postage to re-ship the order if the package has been returned to me for any reason (unless, of course, I mistakenly shipped it the incorrect address).
• Once your order has been shipped, I do not have any control or way to track your package. Though I don't anticipate any issues, I will not responsible for lost or damaged items.
• Please email me to arrange for international shipping.
Additional policies and FAQs
If you want to discuss a custom order, please do not hesitate to email me and I will do my best to work around your needs!

Thank you so much for supporting my work!!