Anonymous on Dec 11, 2012
Prompt communication and delivery, with attention to detail and flexible customizations. A pleasure to work with and lovely original pieces :)
Anonymous on Sep 25, 2012
Encaustic Images did such a great job preparing our gift. The end result was breathtaking, and the process was really easy and collaborative. We sent them some photos, they let us know what would look best, we sent a few more parameters of what we wanted, and they prepared some wonderful mock-ups for us to choose from. Over all the whole experience was professional and rewarding with a beautiful result that was worth the money. Thanks!
Accepted payment methods
- Accepts Etsy gift cards
Please pay orders within 3 days to avoid cancellation or contact us if you need more time.
If a size or side treatment is not in stock, allow 2-4 weeks to shipping date.
For custom orders please allow 2-4 weeks from final proofing to shipping date.
We make every effort to re-use and recycle shipping materials whenever possible.
Refunds and Exchanges
In the event of a return, a refund will only be issued upon our receipt of the returned item. No returns/refunds will be accepted after 30 days from receipt of your purchase.
Custom orders cannot be returned or exchanged.
Additional policies and FAQs
As with all art forms, encaustic artwork should not be exposed to direct sunlight or extreme temperatures. Occasional light buffing with a soft dry cotton cloth will help maintain the intriguing texture and translucent surface.