
Shop policies
Accepted payment methods
Returns and exchanges
Payment
Effective October 1, 2012, I will be collecting 5% sales tax from my fellow Virginia residents. This will automatically be added during check-out.
Here is a helpful guide on completing your purchase:
http://www.etsy.com/help/article/339
And another one on paying with a credit card through Paypal without an account:
http://www.etsy.com/help/article/361
If you need any help, please don't hesitate to ask!
Shipping
I ship packages using United States Postal Service, utilizing both their first class and priority services. If you need your items even faster, I would be happy to send them out express, etc. Please contact me for a shipping quote.
If actual shipping cost is over-estimated by more than $1, I will issue a refund. This occasionally happens when I'm able to use a flat-rate priority box for multiple items.
I try to be as ecofriendly as possible with my shipping material. I do not use any excess shipping material, such as tissue paper. However, gift-wrapping is available if you are having package mailed directly to gift recipient. Unless requested, an invoice will NOT be included.
INTERNATIONAL CUSTOMERS- I am more than happy to ship internationally. Please contact me for a personalized shipping quote. Unfortunately, most countries do not allow the import of plant material, which would include my flaxseed therapy packs and bean bags.
Additional policies and FAQs
Wholesale inquiries welcomed.