EnchantedDandelions
Buena Vista, Virginia
Shop policies
Last updated on
May 25, 2016
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you and your little ones to be completely happy with your purchase. If you are not satisfied, please let me know so we can discuss a refund or replacement.
Payment
I currently accept Paypal and credit cards (processed through Paypal). I find that these are the easiest and safest, for both me as a seller and you as a buyer. Under some circumstances, I will take a personal check (although additional time will be needed for it to clear).
Effective October 1, 2012, I will be collecting 5% sales tax from my fellow Virginia residents. This will automatically be added during check-out.
Here is a helpful guide on completing your purchase:
http://www.etsy.com/help/article/339
And another one on paying with a credit card through Paypal without an account:
http://www.etsy.com/help/article/361
If you need any help, please don't hesitate to ask!
Effective October 1, 2012, I will be collecting 5% sales tax from my fellow Virginia residents. This will automatically be added during check-out.
Here is a helpful guide on completing your purchase:
http://www.etsy.com/help/article/339
And another one on paying with a credit card through Paypal without an account:
http://www.etsy.com/help/article/361
If you need any help, please don't hesitate to ask!
Shipping
After receiving your payment, I will ship out your goodies as soon as possible. However, due to the fact that I have three young children and life can be quite unpredictable, the shipping time may take up to a week. If you need your items by a certain date, please let me know.
I ship packages using United States Postal Service, utilizing both their first class and priority services. If you need your items even faster, I would be happy to send them out express, etc. Please contact me for a shipping quote.
If actual shipping cost is over-estimated by more than $1, I will issue a refund. This occasionally happens when I'm able to use a flat-rate priority box for multiple items.
I try to be as ecofriendly as possible with my shipping material. I do not use any excess shipping material, such as tissue paper. However, gift-wrapping is available if you are having package mailed directly to gift recipient. Unless requested, an invoice will NOT be included.
INTERNATIONAL CUSTOMERS- I am more than happy to ship internationally. Please contact me for a personalized shipping quote. Unfortunately, most countries do not allow the import of plant material, which would include my flaxseed therapy packs and bean bags.
I ship packages using United States Postal Service, utilizing both their first class and priority services. If you need your items even faster, I would be happy to send them out express, etc. Please contact me for a shipping quote.
If actual shipping cost is over-estimated by more than $1, I will issue a refund. This occasionally happens when I'm able to use a flat-rate priority box for multiple items.
I try to be as ecofriendly as possible with my shipping material. I do not use any excess shipping material, such as tissue paper. However, gift-wrapping is available if you are having package mailed directly to gift recipient. Unless requested, an invoice will NOT be included.
INTERNATIONAL CUSTOMERS- I am more than happy to ship internationally. Please contact me for a personalized shipping quote. Unfortunately, most countries do not allow the import of plant material, which would include my flaxseed therapy packs and bean bags.
Additional policies and FAQs
I do accept, and encourage, custom requests for all of my items. However, limited custom spots are available. I will try my best to honor all custom requests in a timely manner, but do operate on a First Come, First Serve basis.
Wholesale inquiries welcomed.
Wholesale inquiries welcomed.