
EnchantedPlayground is taking a short break
Reviews
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Emily on Apr 1, 2021
4 out of 5 starsThe tassel started to unravel as soon as I took the bookmark out of the bag so I just removed it. The actual bookmark is made extremely well and still holds my place just fine!
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Ashley on Mar 28, 2021
5 out of 5 starsI bought this for a present for my friend who loves the Lorax and she LOVED this!! She put it on her lanyard immediately after opening the gift. It was a great quality and super well made, I would definitely recommend this! It shipped super quickly and got here earlier than expected which was great!
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Sheriff on Feb 18, 2021
5 out of 5 starsLoved this so much, I bought another one for the other book I'm reading. Thanks again! ^_^
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Michelle on Feb 11, 2021
5 out of 5 starsSo beautifully made with such loving detail. Packed with love and attention that made this item even more special. Would 100% buy from this seller again!!
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Rebekah on Feb 10, 2021
5 out of 5 starsThe bookmark is the best quality I have ever had! Thick and great stitch work!
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Danielle on Jan 18, 2021
5 out of 5 starsThis is the perfect bookmark to use when I am rereading the BSC series. It’s high quality and so pretty. Would definitely order from this seller again.
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Kim on Jan 8, 2021
5 out of 5 starsI love so many things about this! I love that I can use it without clamping it to my table-it is always ready to use at a moment’s notice. I love that her daughter did the artwork (the tiny skulls are so flipping cute!). I love supporting a small shop located in the US. Great quality, great packaging, great customer service. You won’t be sorry!
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Margie on Jan 3, 2021
5 out of 5 starsLove, love, love! So beautifully embroidered on thick faux leather. So cool! Thanks so much! My official bookmark when I re-read my BSC books! =)
Shop policies
Enchanted Playground started as a mother-daughter owned company that believe women are able to create with our hands by listening to the things our heart tells us to create. Although my, then 8 years old, daughter has ventured off into her own shop (you can find her at NightmaresByDesign.com ) and Enchanted Playground has undergone a complete “revamp”, I hope you will find much of what I offer to be filled with laughter, nostalgia and happiness. After all, that’s how I feel creating the things I make for each of my many customers.
I am currently working on my website to keep my customers up to date on what shows and comic cons I will be at. You will find me at EnchantedPlayground.com
Be sure to follow me on Facebook (@theEnchantedPlayground) and on Instagram (@EnchantedPlayground_dot_com)
At Enchanted Playground we Laugh...Learn...Love...Play...Together!
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
We regret to be unable to accept returns on any order, unless there is a defect found with the item. However, if you are unhappy with your purchase, for any reason, please reach out to us on Etsy Convo. Contact must be made to Enchanted Playground within 48 hours from the delivery of the order if an adjustment is to be made.
If an exchange is being made for a defective item, Enchanted Playground must receive the item within 3-5 days from the time the problem was reported. Once the item is received on our end, we will issue let you know if the the item can be remade or a refund is necessary.
The buyer is responsible for all shipping cost and these fees will not be refunded.
Payment
If you do not have a Pay Pal account, but would like to pay using a credit card you may do so at check out. Etsy checkout offers many payment options to choose from, including Etsy Gift Card payments.
Shipping
Because of the over abundance and sluggish movement of packages this holiday season, the cut-off for guaranteed holiday shipping is Tuesday, December 15th at 2:00 pm EST.
Orders placed after this time will be sent, but are not guaranteed to reach their destination by the desired date.
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Shipping Lead Time:
Items listed as 'Ready to Ship' in the heading have a lead time of 2 to 3 business days.
Items that are made to order will ship as soon as they are made. Each made-to-order item has been listed with it's appropriate lead time.
Custom Orders:
If you have requested a custom order...this also includes large amounts (more then five) of one item or design in one order...the order MUST be shipped USPS Priority.
Not all custom orders will be given a custom listing (for questions regarding this, refer to the conversation regarding the custom order.)
The lead time is defined within the custom order details found in the listing or in the communication between the buyer and seller.
AFO and P.O. Box Policies:
Enchanted Playground is unable to ship to P.O. Box addresses.
Enchanted Playground will gladly ship your item to a AFO address. Please be sure to double check the address you have provided to make sure your package gets its destination. Once the tracking for AFO packages end on USPS side, Enchanted Playground has no further control over the whereabouts of the package. Thank you in advance for your understanding to this policy.
International Buyers:
Currently, Enchanted Playground only ships to the United States, including Alaska and Hawaii. We apologize for any inconvenience this may cause.
Shipping Rates and Insurance:
Enchanted Playground uses First Class Package Shipping charged at a flat rate for most products in the store. This service includes tracking. Once the tracking information is complete with USPS.com, Enchanted Playground is no longer responsible for the whereabouts of the package.
Once the package has been marked "delivered" by the United States Postal Service, it is out of our control. Insurance can be purchased and must be requested to protect your purchase (this INCLUDES any Free Shipping orders). These "shipping upgrades" are handled on a case-by-case basis and there is no "standard" for these upgrades. Please contact us for additional shipping insurance information BEFORE making a purchase.