EnchantedPlayground

Enchanted Playground

Indianapolis, Indiana 304 Sales On Etsy since 2012

5 out of 5 stars (122)

EnchantedPlayground

Enchanted Playground

Indianapolis, Indiana | 304 Sales

All Items

Christy

Contact shop owner

Christy

Announcement    Come in and play at the Enchanted Playground!!! We are so glad you are here!!!

We are happy to announce that we have changed directions with the products we have here. We hope you will join us in our new adventures. Don't forget to check out our other page run by our 14 year old daughter at NightmaresByDesign.com

Announcement

Last updated on Dec 25, 2018

Come in and play at the Enchanted Playground!!! We are so glad you are here!!!

We are happy to announce that we have changed directions with the products we have here. We hope you will join us in our new adventures. Don't forget to check out our other page run by our 14 year old daughter at NightmaresByDesign.com

Reviews

Average item review
5 out of 5 stars
(122)
See reviews that mention:
quality 39 shipping 24 customer service 15

Shop policies

Last updated on December 17, 2018
Thank you so much for coming to the Enchanted Playground! We are so glad to have you here!

Enchanted Playground started as a mother-daughter owned company that believe women are able to create with our hands by listening to the things our heart tells us to create. Although my, then 8 years old, daughter has ventured off into her own shop (you can find her at NightmaresByDesign.com ) and Enchanted Playground has undergone a complete “revamp”, I hope you will find much of what I offer to be filled with laughter, nostalgia and happiness. After all, that’s how I feel creating the things I make for each of my many customers.

I am currently working on my website to keep my customers up to date on what shows and comic cons I will be at. You will find me at EnchantedPlayground.com

Be sure to follow me on Facebook (@theEnchantedPlayground) and on Instagram (@EnchantedPlayground_dot_com)

At Enchanted Playground we Laugh...Learn...Love...Play...Together!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All communication regarding purchases, returns, refunds, or the like must be made in the form of Etsy convo. No email communication will be answered if there is already a Buyer/Seller relationship in place. Thank you in advance for understanding that this is for the protection of both the buyer, as well as the seller.

We regret to be unable to accept returns on custom orders unless there is a defect found with the item. Contact must be made to Enchanted Playground within 48 hours from the delivery of the order if a return/adjustment is to be made.

Standard listed items may be returned within 7 days from receipt of the item. Please convo us within 48 hours from receipt of the item to let us know if you need to return an item. We will need what the reason for the return is and if you would like an exchange or refund.

Enchanted Playground must receive the item 3-7 business days from the time a refund was requested. Once the item is received on our end, we will issue a refund. In order to receive a full refund, the item must be received in original, unused, re-sell-able condition. This includes being free from stains, pet hair, cigarette smoke smell, or any other detail that would deem the item not sell-able upon its return.

The buyer is responsible for all shipping cost and these fees will not be refunded.
Payment
Enchanted Playground proudly accepts Pay Pal.

If you do not have a Pay Pal account, but would like to pay using a credit card you may do so at check out. Etsy checkout offers many payment options to choose from, including Etsy Gift Card payments.
Shipping
Shipping Lead Time:

Items listed as 'Ready to Ship' in the heading have a lead time of 2 to 3 business days.

Items that are made to order will ship as soon as they are made. Each made-to-order item has been listed with it's appropriate lead time.

Custom Orders:

If you have requested a custom order...this also includes large amounts (more then five) of one item or design in one order...the order MUST be shipped USPS Priority.

Not all custom orders will be given a custom listing (for questions regarding this, refer to the conversation regarding the custom order.)

The lead time is defined within the custom order details found in the listing or in the Etsy Coo between the buyer and seller.

AFO and P.O. Box Policies:

Enchanted Playground is unable to ship to AFO and P.O. Box addresses.

International Buyers:

Currently, Enchanted Playground only ships to the United States, including Alaska and Hawaii, and Canada. We apologize for any inconvenience this may cause.

Shipping Rates and Insurance:

Enchanted Playground uses Priority Mail Flat Rate Shipping for most products in the store. This service includes tracking and up to $50 insurance. Once the tracking information is complete with USPS.com, Enchanted Playground is no longer responsible for the whereabouts of the package.

Once the package has been marked "delivered" by the United States Postal Service, it is out of our control. Additional insurance can be purchased and must be requested to protect your purchase (this includes Free Shipping orders). These "shipping upgrades" are handled on a case-by-case basis and there is no "standard" for these upgrades. Please convo us for additional shipping insurance information BEFORE making a purchase.
Privacy
Enchanted Playground will never sell or give your information to anyone, ever! We may on occasion send you an email with regards to super exciting, super special, super exclusive sales we may have...but they will never clog up your inbox.