
Announcement
Modern | Ethical | Minimalist | Recycled | Handmade Sterling Silver Jewelry (or, as we spell it, jewellery). We specialise in making Sterling silver wedding rings for couples all over the world.
All of our pieces are handcrafted in our sunlit, solar-powered home studio in Queensland, Australia. We've been selling our jewellery world-wide since 2008!
We focus on crafting minimalist, modern, yet timeless designs that will last a lifetime and be effortless to wear every day.
The majority of our designs (all rings, earrings, and most pendants) are crafted from ethically sourced and recycled Sterling silver.
All pieces of Epheriell jewellery are handmade from raw materials by Jess Van Den + Nick Bianchi - partners in marriage and making.
***WORK HOURS***
♥ I usually answer messages and email between 10am and 4pm Australian Eastern Standard Time (AEST), Monday to Friday.
♥ We take the weekend off, so if you contact me on the weekend, I will reply Monday morning.
~ ♥ ~ Thank you for supporting our family business (and keeping our cats in the manner to which they have become accustomed). ~ ♥ ~
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Find us elsewhere online:
♥ Instagram - http://instagram.com/Epheriell
♥ Facebook - http://www.facebook.com/Epheriell
♥ Blog - http://Epheriell.com/blog
♥ Twitter - http://twitter.com/JessVanDen
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~*~*~ Brides + Grooms: please note - we are in Australia. If you are inside of Australia, please do not order a wedding band without at least 4 weeks lead-time between your order and your wedding day. If you are outside of Australia, please allow at least 6 weeks between order and your wedding. I CANNOT guarantee your ring's will arrive in time if you order with a lead time shorter than this. ~*~*~
Ring Purchasers: PLEASE NOTE I DO NOT OFFER ENGRAVING. Apologies, but I am not a trained engraver :) The only personalised ring options I offer are the 'Secret Message' hand-stamped rings, which you can find here: https://www.etsy.com/au/shop/Epheriell?section_id=14812018&ref=shopsection_leftnav_5
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I make each and every necklace to order, so if you'd like a different length of chain on your necklace, just let me know on checkout. I charge $3 per additional inch of sterling silver chain. Go here to see where each length of necklace sits - http://on.fb.me/ORyhwW
Buying a gift? All jewellery comes gift-wrapped in brown paper and a ribbon. If you'd like a complimentary gift tag with a personalised note, please just leave your note in the 'message to checkout' section on checkout.
Featured items
Items
All Items
Reviews
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Sharon on Apr 10, 2023
5 out of 5 starsI have purchased several of these cute pairs over the years and they are always well crafted. I know I will purchase again in the future!
Jess responded on Apr 10, 2023
Thank you so much for loving our earrings, Sharon! And for taking the time to leave a lovely review :)
About Epheriell
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Louisa and Stephan on their wedding day - Stephan is wearing one of our handcrafted wedding bands. Photo by Luke Going.
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Where all rings begin - as big loops of wire...
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Jess & Nick on our wedding day in 2009. Nick was giving Jess a piggy-back, and it's our favourite candid shot!
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Caleb - one of our wedding ring customers - on his special day. Photo by Rachel Kara.
Love what you do, and do what you love
Shop members
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Jess Van Den
Owner, Designer, Customer Service
I'm the creative mind and hands behind Epheriell, which I started as a hobby in 2008. We've come a long way since then, baby, and now my creative work is my full-time gig.
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Nick Bianchi
Maker, Packer, Owner
Nick is the Guy Friday to Jess' Crusoe. Oh, he's also her husband. Nick does the bookkeeping, packing, and he also works on all wedding rings.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Gift wrapping and packaging
Items are shipped in a bubble mailer envelope.
Each item is housed on a card holder, placed in a small envelope, and gift-wrapped.
Larger items are placed in a cardboard gift box and wrapped with a ribbon.
MISSING ITEMS
If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation!
**However, please be aware that I don't consider a parcel 'lost' in the post until it has been a full 20 working days (Australia)/40 working days from the date of shipping (International).**
***OVERTIME POLICY***
We've instituted a fast-track fee for any customer who would like their order made faster than our regular turn-around time. If you would like to upgrade to fast-track (turn-around of 1-2 days, rather than 5+), please contact me prior to purchase.
The fee is $30 AUD. We instituted this fee because - to be fair to all our customers - we don't allow any customer to 'jump the queue'. Instead, if you need your order faster than normal, we actually work overtime hours to get it done.
*** RING PURCHASES *** Can I Return a Ring if it is the Wrong Size?
In short - no. PLEASE ENSURE YOU GET YOUR SIZE CORRECT.
Due to the fact that your ring is a custom design - made to your size - I cannot refund your purchase or accept a return because you gave me the wrong size or simply change your mind.
This is in accordance with Australian Consumer Law. It is your responsibility to give me the correct size upon ordering.
I charge $40 AUD per ring (plus postage) for resizing of my wedding and simple sterling silver bands (stacking sets are more).
So, please make sure to take the time to work out your exact size. Most local jewellers' shops will happily size your finger for you at no charge. I can re-size down as far as necessary, BUT CAN ONLY RESIZE UP ONE FULL US SIZE.
*** Ring Sizing + Style Changes ***
For all the info you need to know on ring sizing:
http://epheriell.com/how-ring-size-is-measured-when-im-crafting-your-ring
If you receive your wedding band and decide you want a different style or width, I offer a 25% discount on purchase of the new ring IF you return the old one to me. The 75% we keep pays us for the time we spent making the first ring. This is due to the fact that we make each ring in a custom size, and it is exceedingly rare that we are able to resell any of these custom sized rings. We usually end up scrapping them.
As above, we charge for resizing if the original size you gave us was incorrect. If we made an error in sizing (i.e. you gave us a size but we didn't make to that size) we resize for free.
***How to Care for your Sterling Silver***
Sterling silver jewellery naturally takes on a blackish tarnish over time in reaction with air.
When you receive your piece of sterling jewellery it may have black tarnish spots - these are easily removed!
You can either buy a silver-cleaning cloth, or simply use some toothpaste on a cloth or brush - gently rub at the tarnish, then wash and dry to bring back the super-shine!
RETURNS
As stated in our policies, we don't accept returns on rings.
However, if you have ordered a pair of standard earrings or a non-custom necklace, we will accept a return on these items if unworn, and will refund the full purchase price (less shipping) when we receive them in original condition.
International Shipping
All international shipping includes tracking as standard. You will receive a tracking number in your shipping email.