Announcement   Frequently Asked Questions
***HOW DO I PLACE MY ORDER?***
To place an order, go to the listing you would like to purchase. Select a quantity of 1, your digital or print preferences, and dimensions for the invitation. Add the listing to your cart and proceed with check-out. In the Notes to Seller section, please provide the following information that is applicable...

Name:
Age:
Date of party:
Time:
Venue/Address:
RSVP or Regrets Only:
Any additional information:

***DO YOU OFFER EDITABLE PDF FILES?***
I do offer editable PDF files for some of my designs. To view what is available for purchase, visit the 'Editable Invitations' section of my shop.

***WHEN WILL I RECEIVE MY DIGITAL FILE(S)?***
There are two options for digital files that you can choose from at check-out, Digital File is 2-3 business days or Digital File - Rush is 24 hours.

***WILL A PROOF BE SENT TO ME FOR APPROVAL?***
Absolutely! All items, aside from instant downloads, will have a proof for you to approve. INSPECT ALL ITEMS THOROUGHLY FOR ERRORS! I copy and paste the information you provide. ERRdesigns is not responsible for any typos or mistakes and no refunds will be given for this reason after digital files are sent. It is the customer's responsibility to find any errors when the proof is sent for approval.

***WHAT ARE ERRDESIGNS'S HOURS?***
MONDAY - FRIDAY: 9:00 AM - 3:00 PM
CLOSED WEEKENDS AND HOLIDAYS (EXCEPT RUSH ORDERS)

***WHAT IS THE FORMAT OF THE FILES?***
For digital invitations, you will receive two digital files for printing. One JPEG file for photo lab printing or home printing on 4x6 or 5x7 paper and one 8.5x11 PDF file with two 5x7 or three 4x6 on one sheet. For all other items, please see the item details of the listing for format information.

***IT HAS BEEN 2-3 BUSINESS DAYS AND I HAVE NOT RECEIVED MY FILE(S). WHY?***
If the turnaround time you selected at check-out has passed and you have not received your order, please check your junk/spam folder, as it can sometimes go there. Files are sent to the email address associated with your Etsy account, so verify that you are checking the correct email. Contact me if you have done these things and you still cannot find the file(s).

***WHAT IS THE RESOLUTION OF THE INVITATION?***
All files are high resolution 300 DPI. 5x7 = 1500x2100 pixels and 4x6 = 1200x1800 pixels.

***CAN CHANGES BE MADE TO THE BACKGROUND/WORDING/LAYOUT/ETC?***
Invitations come as shown in the example, aside from changing the information to yours. Minor Changes can be made for $3. The link to add this to your purchase is located under MODIFICATIONS in the item details of the listing.

***CAN TWO NAMES BE ADDED TO THE INVITATION?***
Yes, absolutely! Two names can be added, but please keep in mind that adjustments may need to be made to the invitation to accommodate the addition.

***DO YOU OFFER COORDINATING ITEMS IN MY THEME?***
Chances are, I do have coordinating items already listed for your theme. If you use the search function on the main page of my shop to search for your theme, all related listings will come up. If you don't see something you're looking for, contact me to discuss!

***WHERE SHOULD I PRINT MY FILES?***
Home Printing: The JPEG file of the invitation can be used to print on 4x6 or 5x7 cardstock/matte photo paper using your personal inkjet printer. You can also use the PDF file to print on 8.5x11 cardstock and cut the invitations yourself.

Photo Lab Printing: The JPEG file can be uploaded to a photo lab's website or put on a flash drive for in-store printing. Photo labs my customers have used: FedEx Office, Vistaprint, Office Depot.

Banners, cupcake toppers/wrappers, favor tags, etc. are meant to be printed on 8.5x11 cardstock.

Please note, ERRdesigns is not responsible for printing done by any other business. If you are having problems printing at a photo lab/print shop, you will need to resolve the issue with them. I do not personally use these places to print, so I don't have any experience with them and I will be unable to help should any issues arise.

***DO I NEED A COPYRIGHT RELEASE TO PRINT MY ITEMS?***
The character images used in my designs are not licensed, so there should be no need for a copyright release, but please be aware, there is a possibility a business will refuse to print due to the characters sharing a likeness to a licensed character. It is rare, but it can happen. ERRdesigns is not responsible for any issues associated with this and no refunds will be given for this reason.

***DO YOU PROVIDE PRINTING SERVICES?***
I do provide printing services! Printing options are available at check-out for all invitations. If you would like to inquire about printing other items, please message me for a quote.

***WHAT KIND OF PAPER DO YOU PRINT ON?***
I print on a thick 100 lb. cardstock with a slight sheen to it. The files look beautifully once printed.

***DO YOU PROVIDE ENVELOPES FOR PRINTED INVITATIONS/THANK YOU NOTES?***
Yes! White 5x7 or 4x6 envelopes are included with your purchase of prints.

***WHEN WILL MY PRINTS SHIP AND WHO DO YOU SHIP THROUGH?***
Prints are shipped 3-5 business days from the date the proof is approved. Orders of 20+ invitations ship 1-3 Day Priority with USPS. Anything under that amount will ship first class. You will receive a shipping notification with a tracking number once your order has shipped. PLEASE, verify your shipping address is correct before placing your order! ERRdesigns is not responsible for orders shipped to the wrong address.

Announcement

Last updated on Feb 6, 2018

Frequently Asked Questions
***HOW DO I PLACE MY ORDER?***
To place an order, go to the listing you would like to purchase. Select a quantity of 1, your digital or print preferences, and dimensions for the invitation. Add the listing to your cart and proceed with check-out. In the Notes to Seller section, please provide the following information that is applicable...

Name:
Age:
Date of party:
Time:
Venue/Address:
RSVP or Regrets Only:
Any additional information:

***DO YOU OFFER EDITABLE PDF FILES?***
I do offer editable PDF files for some of my designs. To view what is available for purchase, visit the 'Editable Invitations' section of my shop.

***WHEN WILL I RECEIVE MY DIGITAL FILE(S)?***
There are two options for digital files that you can choose from at check-out, Digital File is 2-3 business days or Digital File - Rush is 24 hours.

***WILL A PROOF BE SENT TO ME FOR APPROVAL?***
Absolutely! All items, aside from instant downloads, will have a proof for you to approve. INSPECT ALL ITEMS THOROUGHLY FOR ERRORS! I copy and paste the information you provide. ERRdesigns is not responsible for any typos or mistakes and no refunds will be given for this reason after digital files are sent. It is the customer's responsibility to find any errors when the proof is sent for approval.

***WHAT ARE ERRDESIGNS'S HOURS?***
MONDAY - FRIDAY: 9:00 AM - 3:00 PM
CLOSED WEEKENDS AND HOLIDAYS (EXCEPT RUSH ORDERS)

***WHAT IS THE FORMAT OF THE FILES?***
For digital invitations, you will receive two digital files for printing. One JPEG file for photo lab printing or home printing on 4x6 or 5x7 paper and one 8.5x11 PDF file with two 5x7 or three 4x6 on one sheet. For all other items, please see the item details of the listing for format information.

***IT HAS BEEN 2-3 BUSINESS DAYS AND I HAVE NOT RECEIVED MY FILE(S). WHY?***
If the turnaround time you selected at check-out has passed and you have not received your order, please check your junk/spam folder, as it can sometimes go there. Files are sent to the email address associated with your Etsy account, so verify that you are checking the correct email. Contact me if you have done these things and you still cannot find the file(s).

***WHAT IS THE RESOLUTION OF THE INVITATION?***
All files are high resolution 300 DPI. 5x7 = 1500x2100 pixels and 4x6 = 1200x1800 pixels.

***CAN CHANGES BE MADE TO THE BACKGROUND/WORDING/LAYOUT/ETC?***
Invitations come as shown in the example, aside from changing the information to yours. Minor Changes can be made for $3. The link to add this to your purchase is located under MODIFICATIONS in the item details of the listing.

***CAN TWO NAMES BE ADDED TO THE INVITATION?***
Yes, absolutely! Two names can be added, but please keep in mind that adjustments may need to be made to the invitation to accommodate the addition.

***DO YOU OFFER COORDINATING ITEMS IN MY THEME?***
Chances are, I do have coordinating items already listed for your theme. If you use the search function on the main page of my shop to search for your theme, all related listings will come up. If you don't see something you're looking for, contact me to discuss!

***WHERE SHOULD I PRINT MY FILES?***
Home Printing: The JPEG file of the invitation can be used to print on 4x6 or 5x7 cardstock/matte photo paper using your personal inkjet printer. You can also use the PDF file to print on 8.5x11 cardstock and cut the invitations yourself.

Photo Lab Printing: The JPEG file can be uploaded to a photo lab's website or put on a flash drive for in-store printing. Photo labs my customers have used: FedEx Office, Vistaprint, Office Depot.

Banners, cupcake toppers/wrappers, favor tags, etc. are meant to be printed on 8.5x11 cardstock.

Please note, ERRdesigns is not responsible for printing done by any other business. If you are having problems printing at a photo lab/print shop, you will need to resolve the issue with them. I do not personally use these places to print, so I don't have any experience with them and I will be unable to help should any issues arise.

***DO I NEED A COPYRIGHT RELEASE TO PRINT MY ITEMS?***
The character images used in my designs are not licensed, so there should be no need for a copyright release, but please be aware, there is a possibility a business will refuse to print due to the characters sharing a likeness to a licensed character. It is rare, but it can happen. ERRdesigns is not responsible for any issues associated with this and no refunds will be given for this reason.

***DO YOU PROVIDE PRINTING SERVICES?***
I do provide printing services! Printing options are available at check-out for all invitations. If you would like to inquire about printing other items, please message me for a quote.

***WHAT KIND OF PAPER DO YOU PRINT ON?***
I print on a thick 100 lb. cardstock with a slight sheen to it. The files look beautifully once printed.

***DO YOU PROVIDE ENVELOPES FOR PRINTED INVITATIONS/THANK YOU NOTES?***
Yes! White 5x7 or 4x6 envelopes are included with your purchase of prints.

***WHEN WILL MY PRINTS SHIP AND WHO DO YOU SHIP THROUGH?***
Prints are shipped 3-5 business days from the date the proof is approved. Orders of 20+ invitations ship 1-3 Day Priority with USPS. Anything under that amount will ship first class. You will receive a shipping notification with a tracking number once your order has shipped. PLEASE, verify your shipping address is correct before placing your order! ERRdesigns is not responsible for orders shipped to the wrong address.

Jocelyn Campbell

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Jocelyn Campbell

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  • Jocelyn Campbell

    Owner

Shop policies

Last updated on February 6, 2018
Welcome to ERRdesigns! Specializing in custom party invitations and decor. Thanks for stopping by!

**HOURS***
MONDAY - FRIDAY: 9:00 AM - 3:00 PM
CLOSED WEEKENDS AND HOLIDAYS (EXCEPT RUSH ORDERS)

These are the hours that I am normally in my office, but due to other commitments, I cannot guarantee I will be at my computer that entire time, so please allow 24 hours for response to any inquiries.

Frequently Asked Questions
***HOW DO I PLACE MY ORDER?***
To place an order, go to the listing you would like to purchase. Select a quantity of 1, your digital or print preferences, and dimensions for the invitation. Add the listing to your cart and proceed with check-out. In the Notes to Seller section, please provide the following information that is applicable...

Name:
Age:
Date of party:
Time:
Venue/Address:
RSVP or Regrets Only:
Any additional information:

***DO YOU OFFER EDITABLE PDF FILES?***
I do offer editable PDF files for some of my designs. To view what is available for purchase, visit the 'Editable Invitations' section of my shop.

***WHEN WILL I RECEIVE MY DIGITAL FILE(S)?***
There are two options for digital files that you can choose from at check-out, Digital File is 2-3 business days or Digital File - Rush is 24 hours.

***WILL A PROOF BE SENT TO ME FOR APPROVAL?***
Absolutely! All items, aside from instant downloads, will have a proof for you to approve. INSPECT ALL ITEMS THOROUGHLY FOR ERRORS! I copy and paste the information you provide. ERRdesigns is not responsible for any typos or mistakes and no refunds will be given for this reason after digital files are sent. It is the customer's responsibility to find any errors when the proof is sent for approval.

***WHAT ARE ERRDESIGNS'S HOURS?***
MONDAY - FRIDAY: 9:00 AM - 3:00 PM
CLOSED WEEKENDS AND HOLIDAYS (EXCEPT RUSH ORDERS)

***WHAT IS THE FORMAT OF THE FILES?***
For digital invitations, you will receive two digital files for printing. One JPEG file for photo lab printing or home printing on 4x6 or 5x7 paper and one 8.5x11 PDF file with two 5x7 or three 4x6 on one sheet. For all other items, please see the item details of the listing for format information.

***IT HAS BEEN 2-3 BUSINESS DAYS AND I HAVE NOT RECEIVED MY FILE(S). WHY?***
If the turnaround time you selected at check-out has passed and you have not received your order, please check your junk/spam folder, as it can sometimes go there. Files are sent to the email address associated with your Etsy account, so verify that you are checking the correct email. Contact me if you have done these things and you still cannot find the file(s).

***WHAT IS THE RESOLUTION OF THE INVITATION?***
All files are high resolution 300 DPI. 5x7 = 1500x2100 pixels and 4x6 = 1200x1800 pixels.

***CAN CHANGES BE MADE TO THE BACKGROUND/WORDING/LAYOUT/ETC?***
Invitations come as shown in the example, aside from changing the information to yours. Minor Changes can be made for $3. The link to add this to your purchase is located under MODIFICATIONS in the item details of the listing.

***CAN TWO NAMES BE ADDED TO THE INVITATION?***
Yes, absolutely! Two names can be added, but please keep in mind that adjustments may need to be made to the invitation to accommodate the addition.

***DO YOU OFFER COORDINATING ITEMS IN MY THEME?***
Chances are, I do have coordinating items already listed for your theme. If you use the search function on the main page of my shop to search for your theme, all related listings will come up. If you don't see something you're looking for, contact me to discuss!

***WHERE SHOULD I PRINT MY FILES?***
Home Printing: The JPEG file of the invitation can be used to print on 4x6 or 5x7 cardstock/matte photo paper using your personal inkjet printer. You can also use the PDF file to print on 8.5x11 cardstock and cut the invitations yourself.

Photo Lab Printing: The JPEG file can be uploaded to a photo lab's website or put on a flash drive for in-store printing. Photo labs my customers have used: FedEx Office, Vistaprint, Office Depot.


Banners, cupcake toppers/wrappers, favor tags, etc. are meant to be printed on 8.5x11 cardstock.

Please note, ERRdesigns is not responsible for printing done by any other business. If you are having problems printing at a photo lab/print shop, you will need to resolve the issue with them. I do not personally use these places to print, so I do not have any experience with them and I will be unable to help should any issues arise.

***WILL I BE REQUIRED TO PROVIDE A COPYRIGHT RELEASE TO PRINT?***
The character images used in my designs are not licensed, so there should be no need for a copyright release, but please be aware, there is a possibility a business will refuse to print due to the characters sharing a likeness to a licensed character. It is rare, but it can happen. ERRdesigns is not responsible for any issues associated with this and no refunds will be given for this reason.

***DO YOU PROVIDE PRINTING SERVICES?***
I do provide printing services! Printing options are available at check-out for all invitations. If you would like to inquire about printing other items, please message me for a quote.

***WHAT KIND OF PAPER DO YOU PRINT ON?***
I print on a thick 100 lb. cardstock with a slight sheen to it. The files look beautifully once printed.

***DO YOU PROVIDE ENVELOPES FOR PRINTED INVITATIONS/THANK YOU NOTES?***
Yes! White 5x7 or 4x6 envelopes are included with your purchase of prints.

***WHEN WILL MY PRINTS SHIP AND WHO DO YOU SHIP THROUGH?***
Prints are shipped 3-5 business days from the date the proof is approved. Orders of 20+ invitations ship 1-3 Day Priority with USPS. Anything under that amount will ship first class. You will receive a shipping notification with a tracking number once your order has shipped. PLEASE, verify your shipping address is correct before placing your order! ERRdesigns is not responsible for orders shipped to the wrong address.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
**REFUNDS**
Digital Purchases: Cancellations can only be made if I have NOT started work on your order. Once I have begun customizing your items, your purchase is NON-REFUNDABLE. Please note, I copy and paste the information provided by the buyer. Refunds will not be given for any typos or mistakes. It is their responsibility to carefully inspect all proofs and locate any mistakes before the final files are sent.

Due to the nature of services, Instant Download purchases are final and non-refundable.

Prints: Invitations are individually cut by hand using a Swingline paper trimmer. NO TWO CUTS WILL BE IDENTICAL! To return prints, buyer is required to contact ERRdesigns within 3 days of delivery to initiate the process and may return prints at their own expense within 7 business days for a partial refund ($10 digital file fee is non-refundable).

ERRdesigns is NOT responsible for any color differences from computer to printing and no refunds will be given for this reason. Please note, colors will look slightly different on smartphone devices and computer screens. They will look darker once printed. This especially applies to neon colors.
Payment
ERRdesigns uses PayPal and Etsy Direct Checkout for all transactions. You do not need a PayPal account to purchase with a credit or debit card.

PLEASE NOTE: Orders paid for with a PayPal E-check take 3-5 business days to clear. I will begin work on your design once your payment clears.
Shipping
**DELIVERY INFORMATION FOR DIGITAL FILES**
Turnaround Times
Digital File: 2-3 Business Days
Digital File - Rush: 24 Hours

PLEASE NOTE, nothing will be physically shipped to you! Digital files are delivered to the email address registered to your Etsy account. If you need your file(s) to go to a different email address, please include it in the check-out notes or contact me via Etsy/email.

If you do not receive your order within the time frame you selected at check-out, be sure to check your Junk/Spam folder, as it may have gone there.

**DELIVERY INFORMATION FOR PRINTS**
Prints are shipped 3-5 business days after you approve the digital proof. Orders of 20+ invitations ship 1-3 Day Priority with USPS. Anything under that amount will ship first class. You will receive a shipping notification with a tracking number once your order has shipped. Shipping is included in the price of the invitation for U.S. customers ONLY. If you are outside of the U.S. and would like to order prints, please contact me to set-up a custom listing to include shipping.
Additional policies and FAQs
**INVITATION TERMS AND CONDITIONS**

Please read the item details of each product carefully before making your purchase! By placing your order, you are agreeing to these terms of service.

DIGITAL INVITATION FORMAT
5x7 or 4x6 300 DPI JPEG file for photo lab printing
8.5x11 PDF for home printing (2-5x7 or 3-4x6 on one sheet)

PRINTED INVITATION FORMAT
5x7 or 4x6 printed on 100 lb. cardstock

MODIFICATIONS
Please note, NO color, font, or layout changes are included with your purchase. Invitation comes as shown in listing photo aside from changing the information! Minor modifications can be made for an additional $3 fee. https://www.etsy.com/listing/230585120/minor-changes

Minor Modifications include changes to:
Wording
Font
Colors
Adding a photo

CHECK-OUT INSTRUCTIONS
Please provide the following information that is applicable to your invitation in the check-out notes. If you miss this step, please send information to me via Etsy or jocelyn [!at] errdesigns.net:
Name:
Age:
Date:
Venue/Address:
RSVP/Regrets/Regrets Only:
Any additional information you want included on invitation:

PROOF & REVISIONS
A proof of the invitation will be emailed for all purchases, digital or print. INSPECT ALL PROOFS THOROUGHLY. I copy and paste the information you provide. ERRdesigns is not responsible for any typos or mistakes made by the buyer and no refunds will be given for this reason after the final files are sent. It is the customer's responsibility to locate any mistakes when the proof is sent for approval. One revision is included with your purchase. Additional revisions can be made for an added fee of $3.

PRINTING & SUPPLIES
Digital files can be printed at a photocopy lab (FedEx Office, Vistaprint, Office Depot, Staples, etc) or at home. The JPEG file you will receive is for photo lab printing and the PDF for home printing.

Please note, ERRdesigns is not responsible for printing done by any other business. If you are having problems printing at a photo lab/print shop, you will need to resolve the issue with them. I do not personally use these places to print, so I do not have any experience with them and I will be unable to help should any issues arise.

For home printing, you will need an inkjet printer, cardstock paper, and scissors/paper cutter.

Prints made by ERRdesigns are cut by hand using a Swingline paper trimmer. NO TWO CUTS WILL BE IDENTICAL!

COPYRIGHT
The character images used in my designs are not licensed, so there should be no need for a copyright release, but please be aware, there is a possibility a business will refuse to print due to the characters sharing a likeness to a licensed character. It is rare, but it can happen. ERRdesigns is not responsible for any issues associated with this and no refunds will be given for this reason.

ADDITIONAL INFORMATION
Your purchase is for personal use ONLY. Distributing, sharing, or selling the item for commercial use is strictly prohibited.

**PROCEED WITH PURCHASE IF YOU AGREE TO TERMS AND CONDITIONS**

More information

Last updated on Apr 24, 2017
Frequently asked questions
HOW DO I PLACE MY ORDER?

To place an order, go to the listing you would like to purchase. Select a quantity of 1, your digital or print preferences, and dimensions for the invitation. Add the listing to your cart and proceed with check-out. In the Notes to Seller section, please provide the following information that is applicable...

Name:
Age:
Date of party:
Time:
Venue/Address:
RSVP or Regrets Only:
Any additional information:

DO YOU OFFER EDITABLE PDF FILES?

I do offer editable PDF files for some of my designs. To view what is available for purchase, visit the 'Editable Invitations' section of my shop.

WHAT ARE YOUR TURNAROUND TIMES?

For anything other than Instant Downloads, there are two turnaround options for digital files that you can choose from at check-out, Digital File is 2-3 business days or Digital File - Rush is 24 hours.

If the turnaround time you selected at check-out has passed and you have not received your file(s), please check the Junk/Spam folder of your email, as files can sometimes be there.

Prints ship within 3-5 business days from the date your order is placed.

WILL A PROOF BE SENT TO ME FOR APPROVAL?

Absolutely! All items, aside from instant downloads, will have a proof for you to approve. INSPECT ALL ITEMS THOROUGHLY FOR ERRORS! I copy and paste the information you provide. ERRdesigns is not responsible for any typos or mistakes and no refunds will be given for this reason after digital files are sent. It is the customer's responsibility to find any errors when the proof is sent for approval.

WHAT IS THE FORMAT OF THE FILES?

You will receive two digital files for printing. One JPEG for photo lab printing and one PDF for home printing (2-5x7 or 3-4x6 on one sheet).

WHAT IS THE RESOLUTION OF THE INVITATION?

All invitations are high resolution 300 DPI. 5x7 = 1500x2100 pixels and 4x6 = 1200x1800 pixels.

CAN CHANGES BE MADE TO THE BACKGROUND/WORDING/LAYOUT/ETC?

Invitations come as shown in the example, aside from changing the information to yours. Minor Changes can be made for $3. The link to add this to your purchase is located under MODIFICATIONS in the item details of the listing.

DO YOU OFFER COORDINATING ITEMS IN MY THEME?

Chances are, I do have coordinating items already listed for your theme. If you use the search function on the main page of my shop to search for your theme, all related listings will come up. If you don't see something you're looking for, contact me to discuss!

WHAT KIND OF PAPER DO YOU PRINT ON?

I print on thick white 100 lb. cardstock with a slight sheen. The files print beautifully on it!

WHEN WILL MY PRINTS SHIP AND WHO DO YOU SHIP THROUGH?

Prints are shipped 3-5 business days from the date your order is placed. Orders of 20+ invitations ship 1-3 Day Priority with USPS. Anything under that amount will ship first class. You will receive a shipping notification with a tracking number once your order has shipped. PLEASE, verify your shipping address is correct before placing your order! ERRdesigns is not responsible for orders shipped to the wrong address.