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ErynGalen

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ErynGalen

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Shop policies

Last updated on January 2, 2015
At ErynGalen
We are very cautious to only sell you items free from exposure to tobacco smoke, we store our treasures with great care and we package them very well before we ship them out to you.

Please feel free to contact us if you have any questions about the origin of an item that interests you, we will always do our best to answer your inquiries.

*Due to monitor calibrations colors may vary slightly from what you see on your screen.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
For cancellations can only be carried out in the first 2 days from date of purchase
to spend more time shopping will not be canceled and the proceeds of the purchase will be sent to the address associated with the operation.

No refunds Accept
Please Understand

● Orders are shipped to the shipping address provided.
● Please refer to the shop announcement for our current processing time.
● Please use the shipment tracking link provided on the Purchases page.

● IMPORTANT!!! If your package is returned because it is unclaimed, you will be responsible for any re-shipping fees.

Refunds and Exchanges
● Customized or personalized items are not eligible for exchanges or refunds.

● Exchanges / Refunds are only accepted if an item is significantly different than it was described.
● Exchanges / Refunds are only accepted within 1 week after delivery.
● The buyer is responsible for any shipping costs if an item is returned.

Vintage Items NO Exchanges/ No Refund
Please Understand
Payment
Paypal
Shipping
Your order will be shipped via USPS First Class mail and we will send you an email with the tracking number of your order at the time that the purchase is confirmed.

--------------------------------International Shipping------------------------------------------

Your order will be shipped via USPS First Class International mail. Please allow 7-28 business days to receive your order once it has shipped. You will receive an email containing a USPS tracking number when your item has shipped. Please be aware that although you receive this tracking number, tracking is not guaranteed on First Class International packages.

Please note that international orders are often subject to duties and taxes depending on the country.

--------------------------Domestic 3 to 7 days delivery------------------------------------------
The communication between us is very important to make this procedure a pleasant experience and thereby let us give you the service you deserve.
Additional policies and FAQs
In ErynGalen maintain strong communication with our buyers and customers.

If you have any questions about the contents of the store
do not be hesitate to make contact and discuss your concerns.

Thanks to Gothica owner by Gothicandvintage for support and guide
She invite to open my own store and i'ts aaamazing experience.


Eryn Galen
Eryngalen.com