Announcement welcome to esbaby cloth diapers! everything here is instock & ready to ship! sign up for my newsletter: http://eepurl.com/oRgrX for stocking info and coupons
welcome to esbaby cloth diapers! everything here is instock & ready to ship! sign up for my newsletter: http://eepurl.com/oRgrX for stocking info and coupons
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Custom orders will ship as soon as they are completed. In-stock items will ship within 48 hours from time of purchase.
If you choose to purchase insurance for your items, please contact me and I can add this to your purchase. i suggest getting insurance on larger packages. I do send items internationally. international packages can RARELY be tracked. so once they are purchased and i send the confirmation out that they have been shipped, there is little i can do beyond that point to make sure you receive your product. please keep this in mind if you are ordering internationally.
Refunds and Exchanges
When it comes to snaps and elastic: I am more than happy to repair elastic that has gone bad or snaps that have broken or have stopped working, however, the cost of shipping both ways is the responsibility of the buyer.
Returns/Exchanges on instock orders
If a product is purchased as an instock item and is not a custom order in anyway [you pick size slots are considered custom], and workmanship is the issue, you can return the product if it is unwashed/unsused within 30 days for a refund.
i am NOT responsible for sizing issues. sizes are clearly marked with measurements for each product. please measure your child for accurate fit.
Additional policies and FAQs
The time frame of custom orders is set at 4-6 weeks from the time payment is received. Even though I usually complete orders much sooner than that, I like to give myself some leeway in case anything should come up [sickness, etc].
When purchasing an item or custom spot, you automatically agree to these terms. Please email me with any questions or comments you may have or send me a convo through Etsy.
That said, I am ALWAYS willing to work with you and your order to insure that you end up with a quality product that you want and paid for. Please do not hesitate to email me with questions/concerns/comments. I appreciate your business. Thank you!