How Glass Star was born
Etoile de verre
Accepted payment methods
Returns & exchanges
Your order is sent from the France in priority shipment, and with tracking for all your orders.
Priority followed in France within 2 to 3 working days.
Priority followed for Europe within 3 to 7 working days.
Beware of the end of the year holidays, postal delays increase by 10-20 working days.
These delivery times are indicative and may vary, especially during the holiday season. If delivery times change, I will inform you and be at your disposal for any questions. The customer undertakes to give an address as accurate as possible, the items will be shipped to the address indicated by the customer in the corresponding section. In the case of a return due to the non-recovery of the package, to an incomplete or inaccurate address, the customer will have to pay the shipping costs for the return.
Parcels and packaging
Each item is carefully packaged (cardboard box and bubble wrap). The entire order will then be sent in a solid cardboard box, in order to avoid any damage during transport.
Customs fees (for countries outside the European Union)
Customs taxes, if applicable in the country of receipt, are the responsibility of the buyer.
Additional policies and FAQs
Feel free to send me your feedback. This is very important to me!