etranger styling

Alessandria, Italy

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Shop policies

Last updated on May 9, 2022

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Welcome to Etranger world.
My name is Paola and my workshop is called "Etranger"; in French it means "The Foreigner"
I was born and live in an area very closed to the french border where culture, language, history and traditions are a little italian and a little french, some foreign in Italy and some foreign in France.
I create and make fabric handbags and capes.
When I choose a fabric I look for the colours of our mountains, the blue and purple flowers, the green meadows, and the wealth and abundance of the baroque art and mansions as well.
My home-land has two souls: The simplicity of the mountains and the splendour of the royal mansions: both live in our handycraft tradition.
This is what I was taught to do, and I try to.
So welcome to Piemonte and welcome to Etranger World.

Accepted payment methods

Returns and exchanges
1. You must contact me within 7 days upon receipt of items with your reason for returns.
2. Upon mutual agreement, items must be returned in excellent condition within 7 days. I will fully refund the amounts of the items you ordered except shipping fee.
3. If the item is received damaged, please contact me as soon as possible.
4. Sale items are FINAL SALES.
5. No refunds and exchanges for custom orders

Please convo me with any questions prior to buying
PayPal preferred. You don't need to open an account to pay with a credit card.
I also accept money orders in EURO funds.

Note: If payment is not received within 3 days of sale, the sale will be cancelled and the item relisted
My Items are all handmade and unique: what you buy is done just for you and you alone.
So they will be shipped within 10/15 business days of payment.
If you need it before and you can't wait that time, please send me a mail and I'll try to do my best to meet your needs.

Shipping prices shown don't include insurance. If you'd prefer with insurance, please convo me prior to paying with PayPal and I will send you reguarding informations.

Shipping prices shown are approximate. The cost of shipping depends on the country of destination (in Europe or elsewhere).
So, please ask the shipping price of your order.
I am not responsible for shipping delays caused by the mail company.

International Buyers:
Please be aware:
- your shipment may be delayed in customs and I am not responsible for any customs and/or duty related fees or taxes charged by your country.
- I am not responsible for shipping delays
Additional policies and FAQs
Every effort has been made to reproduce the true colors of my items, but due to monitor settings the actual colors may vary.
Contact me for more details about the items; I'll be glad to answer your questions and be helpful.