clothNcord

Cloth & Cord Formerly E. Turner Couture

Houston, Texas 3754 Sales On Etsy since 2014

5 out of 5 stars (894)

clothNcord

Cloth & Cord Formerly E. Turner Couture

Houston, Texas | 3754 Sales

All Items

Ellana Turner

Contact shop owner

Ellana Turner

Announcement    Houston, TX and online based African jewelry, African inspired jewelry, and natural hair accessories. Handmade mixed media/wearable art accessories and jewelry primarily made with African prints, kente, aboriginal prints, batiks and vegan Lether.

Official Website: clothandcord.com
***We had a name change :
Same Company, Same Owner, New Name
Cloth & Cord formerly E. Turner Couture

- Express shipping available - message us for more details.
- Wholesale discounts are available on large orders, message us for more info.

Announcement

Last updated on Jan 9, 2019

Houston, TX and online based African jewelry, African inspired jewelry, and natural hair accessories. Handmade mixed media/wearable art accessories and jewelry primarily made with African prints, kente, aboriginal prints, batiks and vegan Lether.

Official Website: clothandcord.com
***We had a name change :
Same Company, Same Owner, New Name
Cloth & Cord formerly E. Turner Couture

- Express shipping available - message us for more details.
- Wholesale discounts are available on large orders, message us for more info.

Reviews

Average item review
5 out of 5 stars
(894)
See reviews that mention:
quality 105 shipping 109 customer service 58

About clothNcord

Sales 3,754
On Etsy since 2014

African inspired bold statement jewelry made with unique inspiring fabric!

Cloth and Cord, formerly E. Turner Couture, creates and sells handmade bold statement accessories and jewelry by use of fabric manipulation and combining sewing techniques with traditional jewelry making techniques. The company was born out of a love for unique prints, sewing, quality craftsmanship and an affinity for unusual statement pieces.

Shop members

  • Ellana Turner

    Owner, Designer

Shop policies

Last updated on September 9, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 5 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We stand behind our products and gladly accept returns, exchanges and cancellations. Just gives us a call at 281-247-0240 or email us at support [!at] clothandcord.com and one of our associates will guide you through 4 easy steps.

Return in 4 Easy Steps:
1
Contact Us
Give us a call at 281-247-0240 or email us at support [!at] clothandcord.com within 14 days of receipt

2
Print Label
If your order meets our return criteria, we’ll email a return label for your item, (original packaging needed) print and place the label on your item.



3
Send
Drop off your item at the post office, hand it to your postman or schedule a free item pick up.



4
Refund
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Return options:
Refund
We’re sorry your order didn’t work out. Once your return is received within 14 days from the delivery date and inspected, we will email you to notify you of the approval or rejection of your refund. If approved, you will receive a full refund back to your original payment method. Shipping costs are the responsibility of the buyer and will be deducted from your refund.

Exchange
Love it, but it clashes with your outfit? No problem! Exchange requests must be received within 14 days of the original order date along with the item in the same condition received.

Store Credit Plus Free Shipping
Love our store, but not quite the item you received? If your return arrives back to us within 14 days of your shipping date, you can receive a Cloth & Cord store credit for the amount of your return plus FREE return shipping (US only). ***Store credit can only be used at ClothandCord.com

Non-refundable items:
Worn/damaged items by customer.
Free gifts and promotional items.
Customized orders.
Shipping charges.
Cancellations:
There is a 24-hour window after the order has been placed to cancel the order, however, if the item has already shipped then it is too late to cancel.
Gifts:
If the item was marked as a gift when purchased and shipped directly to the recipient, the recipient will receive a Cloth & Cord store credit for the value of the return.
Defective items:
All of our items go through a quality check before being shipped but if your item happens to make it pass our quality assurance team, we’re happy to repair, exchange or refund your item.
This updated shipping policy is effective Sept. 5, 2019
Payment
We accept: All major credit cards and the Etsy gift card


If you wish to cancel your order this must be done within a 24 hour period, after this time your order will have been started to be made and therefore cannot be cancelled.

Shipping
All items are nicely packaged and we are happy to ship straight to the giftee with or without a gift receipt and add a note on your behalf, just leave the info in the note to seller @ checkout.

*All items are "made when ordered" unless otherwise stated.
*"Time to ship" are business days (M-F) and do not include the weekend. Each item has a "time to ship" or processing time, check the shipping page for the time frame on each of your items.

*If you need express shipping, please message me before purchasing to ensure I can meet your deadlines.

Domestic Shipping:
USPS Priority Mail has a delivery time of 2-3 days.
USPS Ground First Class has a delivery time of 4-6 days.
All US shipping labels include tracking numbers.

International Shipping:
Delivery time depends on the country - usually 7 - 16 days, although customs can occasionally delay packages further. Once the package has been shipped and is in the possession of USPS, actual delivery time is dependent upon USPS and is out of Cloth & Cord's control. International buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.

If your order is needed by a specific time and you have any concerns, please message us through Etsy messaging before purchasing the item to ensure the time to ship + the delivery time will reach the final destination in your expected time frame.

*All shipping costs are the responsibility of the buyer and are non-refundable.

Please make sure you have the correct address on your Etsy & Paypal account.
If any package is returned to the seller due to an invalid/undeliverable address provided by the buyer, the buyer will be responsible for the second shipping payment.
Additional policies and FAQs
Very large wholesale or bulk orders will generally take 3+ weeks, please contact us for an exact estimate.

*For custom wholesale orders,I require 50% of the balance of your total order as a deposit.This deposit amount is non- refundable.
The second half of your payment is due in full before I ship your order out.