eugenie2

Stocking Factory Personalized with Love for You

Summerland Key, Florida | 115125 Sales

eugenie2

Stocking Factory Personalized with Love for You

Summerland Key, Florida 115125 Sales On Etsy since 2009

5 out of 5 stars
(19612)
Eugenie

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Eugenie

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Updates

Sneak peeking into our shop. ... These are the most amazing Mermaid stockings. .. we are still working on other colors. Should we do a pre sale?
New designs of our ever so popular knit stockings are being photographed starting today... keep an eye on our Christmas section... we are filling it with gorgeousness. .. and some designs are extremely limited quantities
We are working overtime and weekends to assure we will deliver your Mom's Day presents on time without having you to spend fortune in express shipping. Make sure to check out the Mom's section for gifts that include grandma's and other ladies.
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About

It's about Joy of Giving... Year 'round.

I have started as a Christmas Artist ... while working a day job ... over 2 decades ago. I used to save all my vacation time and take a leave of absence from my work before and around Christmas just to open up a seasonal kiosk at the Mall where we would personalize Christmas Stocking and Ornaments.

Then way back when Internet was created, I made my first website (... that was before Google existed - that's how long ago... ) and thought we can work on some orders during the morning hours while there are virtually no shoppers around...

To my surprise, it only took 3 Christmas Seasons and we got more orders from internet then at our retail location so I set up shop that was selling only online.

Over the years it was more and more difficult to tell my Elf helpers: "I hope you can come back in October to help us next Christmas Season" ... so I have gradually added items that were focused on year-round giving occasions.

My family and a few of our neighbors work in our shop hoping to make your gift giving very special. We realize you trust us to make something very special as a gift for your loved one. So we approach everything we make for you from that vantage point. Nothing leaves our shop unless we would be proud to give it to our loved ones. We realize that without our customers we would not be here and try our very best to be a meaningful and positive part of your gift giving experience.

We love to have that opportunity and continue enjoying being part of your gift giving process.

Around the web

Shop members

  • Eugenie, aka Genie

    Owner

    Computer Science (NJIT) and Consumer Psychology (Rutgers) by education, Artist by Heart, I believe that Internet revolution connected people around the globe in a way that we can now share with each other our talents, knowledge, love and kindness.

Production partners

  • Blank Glassware Manufacturer in USA

    United States

    We purchase blank quality glassware from the Manufacturer and engrave the glassware with customized designs for you.

  • Custom Stocking Manufacturers from multiple countries including Czech Republic, China

    United States

    We do not manufacture the stockings ourselves, we design them here in USA then have them manufactured for us. The country of origin for these stockings is not USA, some are made in China or Czech Republic. We then customize the stockings here in the Florida Keys USA with embroidered names.

  • A Blank Pillowcase Manufacturer

    North Augusta, SC

    Our supersoft microfiber blank pillowcases are sourced from this partner. Then we create the design and hand print them in our Florida Keys Art Studio and Shop.

Shop policies

Last updated on January 19, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
CANCELLATIONS:

We are work fast and check cancellations periodically during the day. However, we ask for you to cancel your order within 6 hours to prevent the order being completed.


RETRUNS:

Your satisfaction is guaranteed. If you receive defective, damaged, incorrectly personalized or incorrect product, please notify us within 7 days of receipt by email using ETSY convos interface and include a picture of the item so we can arrange for free replacement that will be sent within 2-3 business days.

Please note that customized items ( we customize by print, embroidery, engraving ) cannot be resold. While we are happy to accept returns on non personalized items for 100% of the item purchase price, if you decide to return one that was personalized, we will be issuing refund in the 50 % of the original purchase price. So if you are doing a special color matching, size matching, material matching and are not sure if the item you are purchasing from us is a perfect match, order a non personalized one first, then you can always return it for full refund. If your non personalized item is a good match - then you can proceed with ordering fully personalized set. If you have questions about the item that are not answered in our online listing, please convo us and we will be happy to send additional photos and info on demand. This definitely prevents returns of products that are unwanted :-)
Payment
We accept all major debit and credit cards as well as PayPal.
Shipping
We offer economy and air shipping by USPS and Fedex. All shipments are insured against loss and well packed. The default shipping method is always the economy shipping which costs less and shipping upgrades to air with their additional costs are available on the checkout screen. Shipping to USA and Worldwide on most of our items.

IMPORTANT: Standard INTERNATIONAL Shipping for SHIPMENTS up to 4 LBs is first class mail international which can take anywhere from 3 to 6 WEEKS in transit. For shipments outside of USA, please note that your country may impose CUSTOMS DUTY and local import taxes. We do not include the cost of customs duties, brokerage and import fees in our shipping costs, so please make sure to contact your local post office or customs office to find out if customs duties are payable upon receipt of the product you are purchasing.
Additional policies and FAQs
Custom orders are always welcome. Around major holidays we have to work overtime, even weekends just to keep up with the demand. We are totally obsessive about on time shipping, best quality, and ultimate customer satisfaction, we do not cut corners just to get the larger volume out. But during those peak times, we are unable to do custom orders since our shop resources and people are stretched to the max. So if you ask for a custom order during our peak times, we would let you know if our shop is unable to accept a custom work at that time and will let you know when we would be able to resume working special projects.

More information

Last updated on Jan 28, 2017
Frequently asked questions
How do I provide you with personalization details for my order?

On the checkout screen, there is an area labeled NOTES TO EUGENIE2, this is where you should enter the customization / personalization details and any special instructions you have for the order.

How soon will my order be shipped?

We make sure to ship custom orders as quickly as possible. Most of our items are custom made and shipped within 2-5 business days, but some items can take little longer to complete. If you have specific deadline by which you need to receive your order, please contact us to assure we can meet your expectations.

Can I get my order made and shipped faster?

Yes but only for shipping destinations within U.S.A. We offer shipping upgrades for faster shipping methods. if you order faster shipping: Priority Mail (2-4 business days transit time) Fedex 3Day Air ( 3 business days transit time) Fedex 2Day Air ( 2 business days transit time) Fedex Next Day Air (Guaranteed 1 business day transit time) then we can shorten our production time to 2 business days and get the items to you on tight deadline. So if you need the item for a Saturday event and order your item on Monday with Fedex 2 day air, we will have it finished and shipped on Wednesday to deliver on Friday. Please note Fedex does not deliver on weekends and holidays. When you purchase faster shipping, PLEASE contact us with your deadline.

Do you combine shipping costs on several items?

Yes we do. To get an accurate shipping costs, load all your items into Etsy shopping cart when you are logged in to Etsy, then on the checkout screen you will see the accurate combined shipping cost for all items from our shop based on the shipping address you have on your account. You can always delete or add items from your cart to see the shipping cost variations.

I want to place a large order. Do you provide any discounts?

Some items, such as our engraved wedding party glassware, are already discounted. The more you buy, the cheaper per item they are. Those bulk buy items have a pull down menu by Add to Cart button which let's you dial in discounted price for the quantity you are purchasing.

For other items we often offer discount codes on orders over $75, so if you are planning to make a purchase of $75 or more for items not having discounts built in, contact us and we will be happy to send you a coupon code when available. You can combine several items from our shop.

Do you ship to other countries besides USA - How much is International Shipping ?

We offer international shipping on lighter items that are not bulky.
☆★-IMPORTANT-☆★ INFO FOR CUSTOMERS OUTSIDE OF USA:
International shipping is Expensive and then you might still be charged by your Country for Customs Duties and VAT or other Taxes. We have no way of knowing how much those duties and taxes will be and such are NOT INCLUDED in the shipping charges. So please be sure to check with your customs. The default cheapest shipping option is for FIRST CLASS MAIL INTERNATIONAL which takes 20 to 45 days on average in transit. If you have time sensitive shipment, we offer FASTER AND MORE EXPENSIVE shipping methods on the checkout screen.
Click on SHIPPING & POLICIES TAB under the main image to see if we ship this item to your country.