EverSoLovely

paper goods ♥ art and design ♥ pretty things

Raleigh, North Carolina

EverSoLovely is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

EverSoLovely is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on June 8, 2014
Welcome to Ever So Lovely® ♥ All things design and beautiful!
We design and hand-make all the goods you see here in our North Carolina studio. Please do not hesitate to contact us with any questions.

PLEASE NOTE :::::
All orders are on a two-three week turnaround time since each piece is made by hand. This means from the time you place your order, it will typically take about two week for your order to be processed, individually created, packaged and ship out. Please note international orders do take longer to arrive due to shipping.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
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JEWELRY RETURNS & REPAIRS
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****ALL SALES ARE FINAL unless approved by EVER SO LOVELY****
Please note that actual colors may vary slightly from those shown due to the nature of photographing and monitor color settings. All jewelry designs may vary slightly due to those shown since each piece is individually created by hand and no two are exactly alike.

Returns:
Returns are only accepted if the item is damaged upon arrival or not as ordered.
You have FIVE DAYS after receipt of the piece to contact us about a return. Upon agreement you can return the piece for credit toward a replacement, or a different piece. Shipping charges can not be credited and buyer is responsible for return shipping. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Item must be received in hand within one week if you are domestic.
Please note: We cannot accept jewelry returns (unless the item is broken upon arrival) since we cannot resell worn jewelry to our clients since each piece is made by hand and one of a kind and also for sanitary reasons.

Sales and Discounts:
Once your item has been purchased, future discount codes may not be applied to previous purchases.

Repairs:
We will be happy to repair any of Ever So Lovely's items that may have gotten damaged due to time, natural wear, etc.. If applicable, you may be charged for labor, materials, and/or shipping, but this can not be assessed until the piece in question is in our hands / our studio. Contact us about any repairs, and we'll take it from there.

Graphic Design & Custom Work Refunds
All sales are final on Graphic Design work.
Payment
We prefer Paypal.
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For payment using Paypal you do not need to have a paypal account. Just follow the appropriate prompts during checkout.
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Please note orders paid by check are not sent out until check has cleared. If you send an e-check it can take 5-10 days to clear.

All NC purchases are subject to 7.75% sales tax.
Shipping
*****All jewelry is made to order and will ship out the following week once the design has been created.***

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DOMESTIC ORDERS
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All domestic orders are typically shipped out between 1-2 weeks once the design has been created via USPS Priority Mail with delivery confirmation and should arrive within 2-3 business days.

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INTERNATIONAL ORDERS
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All international orders are shipped out the following week once the design has been created via Priority International Mail and DO NOT COME WITH TRACKING INFORMATION. It typically takes about 6-12 days to arrive depending on your location and customs.
Please note it may take up to a month for your package to arrive due to customs holding your order. This is out of our control and we cannot be held responsible for customs delaying shipping of your order. if you would like tracking information for international orders we can ship them UPS or FEDEX for an additional charge but we cannot provide a tracking number for all other types of international shipping through USPS.

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RUSH ORDERS:
If you need your item sooner, please convo us and we can give you a quote for express or next day shipping.
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*****All items are mailed once payment has cleared.*****
If you pay on a weekend your order will not ship until the following week.

Insurance on Domestic orders is recommended as most pieces are one of a kind & cannot be replaced. Just let us know prior to purchasing & we'll add the cost to your invoice. Ever So Lovely is not responsible for lost or damaged packages that are not insured.
Additional policies and FAQs
WHOLESALE JEWELRY ORDERS WELCOME - Please convo for details.

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JEWELRY CARE
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You are purchasing a handmade design and it will need your love and attention to keep it beautiful.
*Do not get the jewelry in contact with any liquid (water, showers, ocean, swimming pools, perfume etc. which can change the color of the metal and potentially damage your one of a kind pieces).

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GRAPHIC DESIGN WORK
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It is the client's responsibility to read through all items listed under our policies.
When a purchase is made, you are agreeing the terms and should follow protocol as written below.

Clients purchasing commissioned business collateral projects must have content prepared. All components should be submitted to me (to EverSoLovelyDesign [at] gmail.com) within 30 days of when the purchase is made. The client will supply all written content and all images.

It is the client's duty to secure proper licensing for image reproduction, if necessary.

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PROOFING & DESIGN DELIVERY
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It is the client's responsibility to proof all content before submission and any file (draft, proof or final) sent by me.

Each commissioned design piece is allowed 2 rounds of edits. Any additional round of edits will require further invoicing depending on the amount of time I estimate.

The client is responsible for making sure I have all content and explained the visual direction for a project before I beginning designing. If the client decides to take a new direction, an additional 25% will be applied. Different visual direction will not be accepted as a correction.

All custom design projects may be showcased in our portfolio. If for some reason you would prefer for your project to remain confidential, please discuss this with us.

Any design project is complete once we have customer approval and final files have been sent. Minor changes after final files have been sent are a flat rate of $20. Please email us at eversolovelydesign [!at] gmail.com so that we may post a custom listing for you.

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ALL CONTENT & IMAGES © EVER SO LOVELY, INC. 2007–2014.
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