We do not offer refunds for items lost in the mail. For more information, read the shipping policy about additional shipping insurance.

We do not offer returns unless there is a defect with the item or if it was not as described in the listing.

If there is an error (such as wrong item sent) with your order, every jot & tittle will replace the item.

Payment must be made within 3 days of the sale unless other arrangements have been made. If you need to cancel your sale, please contact us by sending an Etsy convo immediately.

Items are shipped USPS. If you would like something other than USPS, please contact us by sending an Etsy convo immediately after purchasing your item(s) or before.

Items are shipped to the Etsy address you have provided, please make sure it is correct! We are not responsible if the wrong address is provided. All orders are shipped within 5 business days unless it is a custom order.

Shipping insurance is not included in the shipping price quoted. If you would like to add insurance, it is an additional charge, please send an Etsy convo immediately upon purchase if you would like to add it.

If you are purchasing your items as a gift, and would like them to be sent directly to the giftee, please make sure their address is in place of your own and put a note in the message area when you check out.

Please convo us if you have additional shipping questions!

We love to do custom orders! If you are interested, please send us a convo with as much information as possible detailing what you want.