evielala is taking a short break
All evie lala goods are handcrafted by evie lala in a smoke free environment.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Every attempt is made to provide photographs that show the product accurately. However, things look different on every computer screen, so if you are at all unsatisfied with your purchase, I will give you a refund or exchange (I cannot refund shipping fees).
Items must be returned within 10 days of receipt. You must contact me before returning any items and obtain proof of posting. I reserve the right to refuse any returns if the condition of the goods differs from that which was sent out.
All refunds will be issued for the price of the goods only - initial postage costs are non-refundable. The return shipping costs are the responsibility of the buyer. In cases where goods are not as ordered or damaged I will issue an additional refund of postage costs incurred while returning the order.
Direct deposit payment will be in AUD. I can provide an invoice over email for the AUD amount.
Please note that shipping times may be affected by Covid-19 with some delays in postal systems.
Buying more than one item? Etsy checkout will combine shipping automatically.
Your order will be shipped within 5 business days (Mon - Fri) of payment clearing. We usually have them dispatched quicker though!
If tracking is desired for items we list with free shipping, the cost of tracking is additional.