evielala
Melbourne, Australia |
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Reviews
5 out of 5 stars
(479)
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Katia on Oct 20, 2020
5 out of 5 starsThese masks are of excellent quality and very well crafted, with maximum face coverage. I was so pleased that the seller was also kindly able to make a couple of adjustments for me. Will be purchasing more of these masks!
Shop policies
Last updated on
September 20, 2020
Thanks for having a wander around evie lala...
All evie lala goods are handcrafted by evie lala in a smoke free environment.
All evie lala goods are handcrafted by evie lala in a smoke free environment.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your purchase for any reason, please contact me within 7 days of receiving your order.
Every attempt is made to provide photographs that show the product accurately. However, things look different on every computer screen, so if you are at all unsatisfied with your purchase, I will give you a refund or exchange (I cannot refund shipping fees).
Items must be returned within 10 days of receipt. You must contact me before returning any items and obtain proof of posting. I reserve the right to refuse any returns if the condition of the goods differs from that which was sent out.
All refunds will be issued for the price of the goods only - initial postage costs are non-refundable. The return shipping costs are the responsibility of the buyer. In cases where goods are not as ordered or damaged I will issue an additional refund of postage costs incurred while returning the order.
Every attempt is made to provide photographs that show the product accurately. However, things look different on every computer screen, so if you are at all unsatisfied with your purchase, I will give you a refund or exchange (I cannot refund shipping fees).
Items must be returned within 10 days of receipt. You must contact me before returning any items and obtain proof of posting. I reserve the right to refuse any returns if the condition of the goods differs from that which was sent out.
All refunds will be issued for the price of the goods only - initial postage costs are non-refundable. The return shipping costs are the responsibility of the buyer. In cases where goods are not as ordered or damaged I will issue an additional refund of postage costs incurred while returning the order.
Payment
Payment etsy payment options. Australian customers can also pay via direct deposit. If you would like to pay via direct deposit, please contact me to arrange payment.
Direct deposit payment will be in AUD. I can provide an invoice over email for the AUD amount.
Direct deposit payment will be in AUD. I can provide an invoice over email for the AUD amount.
Shipping
Currently shipping within Australia only.
Please note that shipping times may be affected by Covid-19 with some delays in postal systems.
Buying more than one item? Etsy checkout will combine shipping automatically.
Your order will be shipped within 5 business days (Mon - Fri) of payment clearing. We usually have them dispatched quicker though!
If tracking is desired for items we list with free shipping, the cost of tracking is additional.
Please note that shipping times may be affected by Covid-19 with some delays in postal systems.
Buying more than one item? Etsy checkout will combine shipping automatically.
Your order will be shipped within 5 business days (Mon - Fri) of payment clearing. We usually have them dispatched quicker though!
If tracking is desired for items we list with free shipping, the cost of tracking is additional.
Additional policies and FAQs
If you have any questions at all about a prouduct, or would like to see additional images please contact me.