➳ LEAD TIMES + SHIPPING
◉ Canvas Tote Bags - 1 week
◉ Journals - Ready to Ship
◉ Vintage Book Page Prints - 3 Business Days
◉ Mason Jars - Ready to Ship
◉ Library Cards & Pockets - Ready to Ship
➳ OUR LEAD TIME
All of our handmade items are made to order. Therefore we provide a specific set of lead times depending on the item ordered. Please make sure to read this list before ordering. Rush orders can be accepted upon review. Please email with any questions: exlibrisjournals [!at] gmail.com
➳ HOW TO ORDER
Make sure to provide your wedding or event date if needed, and all of the personalization details you would like. If you have any questions, please direct them to our email so that we ensure we can accommodate your request. Any questions or unapproved need by dates cannot be guaranteed, if not discussed prior to placing your order. We do not review order details until the order is ready to be made and shipped. We want your order to be perfect for you so please make sure to be clear and specific. Lead times are specific and must be abided by to ensure on time delivery.
➳ LARGE ORDERS
We love when our customers can't get enough of our products, and we would be happy to help you with your purchase. Please keep in mind that our lead times depend on quantity, so if you place a large order of multiple items, your lead time can change dramatically. For a clear estimate of production time, please email us first; if you plan to place a large order.
➳ BULK DISCOUNTS
We are happy to provide discounts, when ordering in bulk. Please contact us for specific discount amounts.
➳ OUR AVAILABILITY
We strive to answer emails Monday - Friday within 24 - 48 hours. Please be aware that messages and requests that are received on Saturday and Sunday may not receive a response until Monday. We are a family run business so we appreciate your patience.
Accepted payment methods
The time to make your order doesn't include weekends, holidays, or delivery time. Please plan accordingly to allow time for your item to deliver. It is very important to us that you receive your order in a timely manner.
➳ HOW WE SHIP
We ship all of our products through the Unites States Postal Service. Orders are sent either First Class or Priority mail depending on the item purchased. We promise to package your order with care. Orders may be shipped via UPS or FedEx, if requested, but extra shipping charges may apply.
The vast majority of orders make it to their destinations without a problem, but packages have been known to be delayed or even lost. Shipments are sent via truck and commercial airlines so weather, travel, and other circumstances can delay a delivery. Please contact me right away if you have any issues with receiving your package. I'm always here to help & check on your order for you.
➳ U.S. ORDERS are estimated to deliver between 2-5 business days. Tracking IS included and can be monitored daily until arrival. Tracking is emailed to you upon shipment of your order. Shipping upgrades are available for faster delivery.
➳ INTERNATIONAL ORDERS are estimated to deliver within within 2-4 weeks. Tracking is generally included & will track until it leaves the United States. Priority & Express shipping upgrades are available for faster delivery and will track until delivery to your address. If you would like to expedite your order, you must contact us via email & pay the expedited fee. Customs delays may occur and can vary greatly between countries. We are not responsible for these delays. All orders shipped outside the US may have duty or tax fees that your country might charge you. These are fees that we cannot quote you for and will not be held responsible for. Please purchase accordingly and cautiously. Feel free to email with any additional questions.
Additional policies and FAQs
I include an invoice with each package that corresponds with the customs form stating the full purchase price of each order. Please be aware your country may charge additional customs duty and/or import taxes.
Please be aware that although I do pay to ship the item to you, as the seller I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.