exousia

A carnival of cute!

exousia is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

exousia is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 1, 2011
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Parcels are coming from CANADA

To make sure that you know how my shop and policies work please take a moment to read this information.

Hello and thanks for checking out my shop! My philosophy is to ensure that my customers are happy campers. Please message me if you need assistance of any sort!

Accepted payment methods

Paypal
Returns and exchanges
If your item arrives damaged please contact me and we will work on a case by case basis. I do want all of my customers to be satisfied and usually I can replace the item or refund.
Payment
We accept paypal and in certain circumstances we will accept international money orders, concealed cash, American dollar or Canadian dollar checks. Please contact me prior to purchase if you wish to use one of these methods. Paypal is quick and easy and safe for buyers and sellers and we prefer to use it.
Shipping
I offer regular ground shipping. I am located in Canada and use Canada Post which unfortunately can be slower than USPS. (Not as extensive and extending a company apparantly)

Presently we are using plain paper envelopes and bubble wrap to package our items. I find that this is an economical way of doing things. Although in the near future we will be switching to using bubble padded envelopes because they are more durable.

I ship about every 3 days. If you need your purchase by a particular date please make sure you let me know. Otherwise I really can't guarantee your items will arrive in time.

If you live in Canada/United States your item should arrive within 2-3 weeks. Please note that these are only estimates and can be longer during season peak shipping times.

If you live internationally please allow 3-6 weeks.

I use standard shipping in order to keep your shipping costs remain low. I understand that these time frames seem longer but these are often the worst case scenario.

Standard shipping does not include a tracking number.

Tracking on your order is possible and costs between 12 and 24 dollars depending on how quickly you need your parcel and what is in the parcel.

Please understand that tracking does not come with the regular fees charged with shipping and must be requested at the time of purchase.

I cannot guarantee arrival on a certain date unless you purchase extra expedited and tracked shipping. I dont usually suggest this because it can run between 12-24 dollars for shipping. So please order early to ensure your precious parcel arrives in your hands on time!

If your item goes missing in the mail I cannot be held responsible for the cost of the item or the shipping costs.
Additional policies and FAQs
I am willing to do wholesale and custom orders but not consignment at this time. I may require a deposit to create a custom item.

I do not hold items. First come first serve.