ExquisiteGem

Handmade jewellery & gems, engagement and wedding rings

Ayr, Australia · 525 Sales

ExquisiteGem

Handmade jewellery & gems, engagement and wedding rings

Ayr, Australia 525 Sales On Etsy since 2014

5 out of 5 stars
(158)

Announcement   Phillip and Majella are moving to Thursday Island. Manufacturing and shipping times will be delayed until I settle in to my new workshop and the internet is restored fully. Apologies for any inconvenience this may cause.

Welcome! We offer free tracked shipping world wide and free express shipping for Australian buyers. We also offer easy payment plans, free ring resizing and an engraving service. Custom orders are welcome.

GOLD - all solid gold, in 9K 14K or 18K, nickel free, unplated
GEMS - all natural, earth mined and faceted by Phillip
DESIGNS - all original designs by Phillip and Majella
PHOTOGRAPHS - all unedited, taken in natural light with macro or zoom lens

Announcement

Last updated on Apr 17, 2018

Phillip and Majella are moving to Thursday Island. Manufacturing and shipping times will be delayed until I settle in to my new workshop and the internet is restored fully. Apologies for any inconvenience this may cause.

Welcome! We offer free tracked shipping world wide and free express shipping for Australian buyers. We also offer easy payment plans, free ring resizing and an engraving service. Custom orders are welcome.

GOLD - all solid gold, in 9K 14K or 18K, nickel free, unplated
GEMS - all natural, earth mined and faceted by Phillip
DESIGNS - all original designs by Phillip and Majella
PHOTOGRAPHS - all unedited, taken in natural light with macro or zoom lens

Phillip and Majella

Contact shop owner

Phillip and Majella

Updates

Time to stock up on some of the models that were popular in 2016... these will soon form the lost wax casting mold ready to make new gold rings.

About

ExquisiteGem - Handmade jewellery & gems, engagement and wedding rings

Welcome to ExquisiteGem! We are Phillip and Majella - a husband and wife team who are passionate about natural and unusual gems. Many of our gems were found by our family while on fossicking or prospecting holidays around beautiful Australia. Yes, we really do find them on and in the ground, sometimes with a bit of digging! Our hobby has taken them to some of the most stunning, rugged and remote parts of Australia and built many precious family memories.

Phillip has an unusual combination of skills - he is a geologist, gem cutter, industrial chemist and goldsmith. With 40 years experience in faceting, he is a master gem cutter and has been gold smithing for 20 years. Majella is the photographer, word smith, website developer and designer. She is passionate about communication and helping customers to feel informed and confident about their purchase.

The stunning quality of our gems, our warmth and dedication to exceptional customer service make shopping with ExquisiteGem a unique experience.

We dreamed of starting our jewellery shop for many years! A huge vote of thanks to our good friend Marj Manak of Manakbydesign who introduced us to Etsy. She is our "Etsy fairy godmother" and coached us through the opening stages of setting up our shop. Please visit her shop www.etsy.com/shop/ManakbyDesign

Shop members

  • Phillip

    Owner, Jeweler And Gem Cutter

    Gemstones, minerals and geology have been my life long passions. I began cutting stones over 40 years ago and started to learn the arts of the gold smith in 1996. I take pride in creating beautiful, meticulously crafted art.

  • Majella

    Owner, Customer Service, Photographer

    Many happy holidays have been spent with my husband and children as we searched for "gems in the wild". I enjoy photography, web development and jewellery design and am passionate about giving personalised customer service.

  • Sarah

    Model

    Sarah is our beautiful daughter and hand model.

Shop policies

More information

Last updated on Apr 15, 2018
Frequently asked questions

More information about our GEMS

We are all about the gems! We guarantee that each gem is a natural stone - we would never waste our time or talent working with synthetic material.

Many were "found in the wild" and fossicked by our family in Australia (fossicking is also known as prospecting or small scale mining). Some of our stones are purchased directly from other small miners or from reputable dealers. We take great care when prospecting to protect the local environment and check that any miners or suppliers that we do business with also protect the environment, local community and have fair work conditions. All gems are conflict free.

We are both teachers so love to share our knowledge of gemology and geology – we encourage questions!

More information about our ALLOYS - all about karat/carat and color

We're based in Australia where most jewellery is 9K gold. Rest assured that it is a quality alloy - buttery yellow, low allergen, durable, tough and tarnish free! It is also very affordable.
We can custom make any item in white, yellow and rose gold as well as 14K and 18K gold and in sterling silver.
Our preferred white gold alloy is Palladium 9K white gold. It has a beautiful warm white color that never needs to be plated. It is tarnish free and nickel free. 14K and 18K palladium white gold alloys are also available but these are a silvery/grey.

9K gold has 9 out of 24 parts pure gold ------- 9/24 = 37.5%
14K gold has 14 out of 24 parts pure gold ---14/24 = 58.3%
18K gold has 18 out of 24 parts pure gold ---18/24 = 75.0%

More information about CUSTOM & PERSONALISED ORDERS

YES! We love making custom orders. If you see a design that you love, but would like a different stone or a different gold color or karat then ask us about a custom order. If you fall in love with one of our stones but want a different ring design then ask us about a custom order. We will explain everything clearly, will answer all of your questions and provide photos of gems for you to select from and can share progress photographs as the item is being made.

Yellow gold 9K (Australian standard)
Yellow gold 14K
Yellow gold 18K

Rose gold 9K (Australian standard)
Rose gold 14K
Rose gold 18K

White gold Palladium 9K (whitest choice)
White gold Palladium 14K (silvery)
White gold Palladium 18K (silvery grey)

Sterling silver

More information about SIZING

Our rings and bangles are all sized to fit for FREE. For US ring sizes, just use the dropdown size choices. If you know your ring size in Australian, British, European or Japanese sizing then please just message us. If your size is not shown as available for free resize, we may be able to do a custom resize.

4 = H
4.25 = H 1/2
4.5 = I
4.75 = J
5 = J 1/2
5.25 = K
5.5 = K 1/2
5.75 = L
6 = L 1/2
6.25 = M
6.5 = M 1/2
6.75 = N
7 = N 1/2
7.25 = O
7.5 = O 1/2
7.75 = P
8 = P 1/2
8.25 = Q
8.5 = Q 1/2
8.75 = R
9 = R 1/2
9.25 = S
9.5 = S 1/2
9.75 = T
10 = T 1/2
10.25 = U
10.5 = U 1/2
10.75 = V
11 = V 1/2
11.25 = W
11.5 = W 1/2
11.75 = X
12 = X 1/2

More information about GIFT WRAPPING & PACKAGING

All items are shipped securely in padded parcels. Customs declarations are completed with care to prevent delays. Gold items are presented in velveteen boxes. Silver items are wrapped in pretty gift packaging with plenty of extra padding. Receipts are included - please be aware of this if the item is a gift. If you would like extra special wrapping, a card or message included please message us - we would love to work with you to make the whole experience perfect.

More information about RETURNS

We offer the most customer friendly returns policy possible. If for any reason you are dissatisfied with your order please contact us within 7 days to arrange a return. Sale or discounted items, custom and personalized items are not refundable. If you ordered the wrong size, don't worry! You can return it for a free resize (just pay the shipping). If the item is faulty, damaged or not as described, we will provide a full refund. As stated in our policy, you must notify us in 7 days. We will give detailed explanations on how to safely return the item – these need to be followed carefully to guarantee your refund. Refunds will be paid when we receive the item in its original and unused condition.

More information about SHIPPING & INSURANCE

We ship from Australia via AustraliaPost so international shipping can be slower and more expensive but we promise it's worth the wait! We will contact you to confirm your shipping address and a contact number. All items are tracked.
All items are insured for loss or damage in transit. If lost, we will replace or refund. If damaged, we will replace or refund once we receive the returned item.
Our insurance does not cover mail theft after delivery. We strongly recommend that you add the shipping upgrade for signature delivery so the item is not left unattended in a mail box.
Express upgrades are also available

More information about PAYMENT PLANS

We understand that paying for your exquisite gem may take some extra time, planning and budgeting. We offer easy, hassle free payment plans. Just contact us about how often you would like to pay - weekly, fortnightly or monthly. Then let us know how much you would like to pay each time. Majella will adjust the listing to allow you to make your first payment. Shipping is paid with the first installment only. The item is shipped after the final payment is received. Our payment plans have helped many happy buyers afford the perfect ring.

More information about ENGRAVING

Yes, we are able to engrave most items. We have a beautiful laser engraver that allows us to engrave in a wide range of sizes and fonts. It also allows us to engrave images and photographs. If you would prefer traditional hand engraving of lettering, we can arrange this as well. An additional fee applies for engraving. Please note that once engraved, an item becomes personalised and is not able to be fully refunded should you wish to arrange a return.