This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.
1. Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
- Your name and email address.
- Postal address.
- Payment information (Note: I do not see your credit card details; Etsy processes these).
- Details of the product that you’re ordering.
2. Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
- Service Provision: As needed to fulfill your order, settle disputes, or provide customer support.
- Compliance: If necessary to comply with a legal obligation or court order, such as retaining information about your purchases if required by tax law.
- Legitimate Interests: To improve my services and comply with the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (e.g., USPS, FedEx). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
4. Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 Months.
5. Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
6. How to Contact Me:
For purposes of EU data protection law, I, Lubo , am the data controller of your personal information. If you have any questions or concerns, you may contact me at Kucarkata1312@proton.me