- If a print is lost or badly damaged in the mail please let me know, sending a picture of any damage that has occurred (so I can claim insurance later). I'll be glad to refund or replace.

- I accept payments through Paypal or credit card through Etsy's secure checkout system. Prints will be shipped only after full payment has been received.
- You can also pay in person, if you are collecting the print from me.

- All prints dispatched within 7- 10 WORKING days of order. If you require it urgently, please message me- I'll try to expedite the order.

- Please choose the size & the print option (Regular vs Giclee) carefully. Please message me if you have any doubt on sizes and print quality, as I cannot alter the order once shipped!

- Shipping: Within UK : Royal Mail First Class
- Rest of the World: 10 - 20 + days delivery by Royal Mail Tracked.

- International Shipping: Sometimes if deliveries were attempted and unsuccessful, the package is returned to the PO. And if still unclaimed, it gets sent back to the UK. For this reason I provide a tracking code, which clearly indicates where the package is and if delivery was attempted. I request you keep track of the package every couple of days, as will I. Thank you for understanding.

- Please note that prints are not framed. The frames are only indicative. Posting frames increases postage exponentially and no guarantee of non breakage.
- Prints are posted in sturdy postal tubes or board backed envelopes
- Please be aware that colours may vary slightly from what you see on your screen, depending on your monitor settings. The back lit screens make the colour look brighter/lighter, while colours on printed paper are actually a bit deeper.

For any additional info, please email me on eyeforlondonprints [!at] gmail.com
To subscribe to a monthly newsletter please visit www.eyeforlondonprints.com

1. To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention: I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Mathanki Kodavasal, am the data controller of your personal information. If you have any questions or concerns, you may contact me at eyeforlondonprints [!at] mail.com. Alternately, you may mail me at:
Mathanki Kodavasal, Flat 2, 12 Morrish Road, London Sw2 4EH