Kingsland, Arkansas 10 Sales On Etsy since 2010

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Kingsland, Arkansas | 10 Sales

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Shop policies

Last updated on February 4, 2011
Thank you so much for shopping with Serendipity Designz.

Our first and foremost goal is to create, design and deliver to you, such an exquisite one-of-a-kind garment for your child that it brings joy and happiness to its owner.
To this end, all of our garments are guaranteed to be of the utmost quality in fabric and workmanship. Each piece is inspected thoroughly and your satisfaction is guaranteed because you are consulted during each step of our progress…design to delivery!

Accepted payment methods

  • Other Method
Returns and exchanges
Since our designs are one-of-a-kind, it is our policy NOT to accept refunds, or do exchanges. However, depending upon the reason for unsatisfaction we will work with our customers to acheive total happiness.
Every item is inspected thoroughly before shipping. We are not responsible for damage done during the shipping process. We recommend purchasing shipping insurance.
We accept payments for our designs via PayPal, or bank cashier's checks. All forms of payment must clear before an item is shipped. Sales tax will apply if your shipping address is within Arkansas.
Serendipity Designz only ships within the Continental United States. We ship USPS Priority Mail. Upon the customers request, we will upgrade shipping to UPS or FedEx. Please note the buyer will be responsible for the cost of shipping and any upgrades including, but not limited to, insurance for your garment.
Additional policies and FAQs
Since each order is unique, we ask that you first fill out our Custom Design Order Form and fax, email or mail it to us so we can get an idea of what you are looking for. We then give you a call so we can discuss any details the seamstress may need in order to turn your dream garment into reality.

Within 2-3 days of your personal consultation, you will receive a Custom Design Quote and Written Contract for your approval. If you choose to proceed, we will need the contract signed and returned to us with the proper deposit. See payment terms. Pending a signature and deposit, all custom orders will be held for 30 days. After 30 days, they become null and void.

Please note that our Order Form, Phone Consultation and Contract process makes it the customer’s responsibility to order the right size, color and style. We are unable to accept responsibility for garments being made to the wrong size if inaccurate measurements were given when placing the order.

50% non-refundable deposit that must cover 100% of the materials needed, is due upon the acceptance of our Custom Design Quote by the signing of the written contract.
25% of the remaining amount is due when your garment project is ½ done.
Final payment is due upon completion and all funds must clear before we ship your custom garment.