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Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
INSURANCE IS NOT INCLUDED on first class packages (1-2 yards). Though not likely, to reduce the possibility of a lost or damaged package, please contact us for additional insurance purchase options.
For US First Class International Packages: Insurance is included in the overall shipping cost. Please notify our shop prior to ordering if you would like additional services added (ie. Signature confirmation) for additional cost. Shipping time for First Class International is 2-8 weeks depending on your location. If the shipping cost is over $24 and 5-6 cotton yards, i will ship Priority Mail Padded Flat Rate; as well as any package over 4lbs. Everything else will be shipped First Class International. Buyer is responsible for a customs fees, taxes, and any other costs associated with customs within their own countries. Please be aware of these restrictions and place your order accordingly. If you have any concerns, please contact me immediately!
Please note ****
INTERNATIONAL BUYERS: Please understand that I have no control over the US Postal Service and how quickly items are delivered. It has been my experience that international orders typically take about 2 weeks, but have been known to exceed 6 weeks to be delivered. While shipping International First Class is the most cost-effective way to ship, once the package leaves the US, there is no way to track it. Should you need your shipment more quickly, or require tracking, please message me before your purchase to upgrade to Priority shipping. The cost for insurance is included in the shipping fees for all international orders.
The customer is responsible for any duty, VAT taxes or other fees. Please do not ask me to falsify information on the customs label. This would put my business at risk and I will not do that. If you are concerned about the import taxes for your country, please ascertain the amount before you purchase to make sure it is acceptable to you.