artisan bath & body // natural+organic collection

New Haven, Connecticut

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Shop policies

Last updated on August 3, 2012
FACE. BODY. FEET. is an artisan bath & body collection formulated using natural+organic ingredients to give you a luxury experience indulging in mother nature's gifts to us for health+beauty.

For wholesale, press, or other inquiries, please use the Contact button and I will reply within 24 to 48 hours.

Twitter: www.twitter.com/#!/facebodyfeet
Facebook: http://www.facebook.com/facebodyfeet

Accepted payment methods

Returns and exchanges
Due to the nature of my products, returns are not accepted. If you feel you received a product that was not as described or pictured, please contact me so that we can discuss your dissatisfaction and come up with a resolution. If necessary, I will offer a refund or replacement.
Payments are required immediately after purchase using PayPal. All major credit cards are accepted and PayPal can be used as a guest checkout if you do not have a PayPal account.

Coming soon: Etsy Direct Checkout where you can pay directly through Etsy with a credit card!

Connecticut (CT) residents: A 6.35% sales tax will be added to your purchase.
Purchases are usually shipped within 24 to 48 hours using USPS or UPS after full payment is received unless otherwise noted. If there is a shipping delay, you will be notified as soon as possible. Insurance is available upon request only and will be added on to the shipping price of your order. Please specify in notes to the seller if you would like insurance.

Shipping overages of $1 or more will be refunded.

If your order is needed by a certain date, please specify in the notes to the seller upon checkout.

Some international orders may incur a customs and tax charge, this is the sole responsibility of the buyer.

All orders are packed and shipped in the order they are received, as long as there is no outstanding balance due.

Please be aware that some products are heat sensitive (ie. body butters, lip balms), please place these items in the refrigerator for 10-15 minutes to re-solidify upon arrival.
Additional policies and FAQs
At the moment, I will review custom orders on a case by case basis. However, in the future, it is something I would like to offer in full. If you have any questions regarding products and/or ingredients, please contact me before placing an order. All of my products are handcrafted in small batches, therefore, there may be some minor product variations.

In warm weather, some products such as: balms and butters may arrive slightly melted. Simply leave out or refrigerate for 10 minutes until it solidifies.

FACE. BODY. FEET. welcomes wholesale opportunities, product features, and other interests in my products. Please contact me for inquiries.