faintofheartvintage

curated vintage boutique

140 Sales

faintofheartvintage

curated vintage boutique

140 Sales On Etsy since 2011

3.5 out of 5 stars
(58)

Announcement   ♥ A shop with heart and soul ♥ Items added often ♥ Reasonable offers welcomed ♥

Announcement

♥ A shop with heart and soul ♥ Items added often ♥ Reasonable offers welcomed ♥

Erica Konz

Contact shop owner

Erica Konz

Vintage Gilt Gold Horse and Horseshoe Bookends
US$75.00
Authentic Vintage Tan Gucci Logo Shoulder Bag
US$95.00
View all 78 items

Reviews

Average item review
3.5 out of 5 stars
(58)
Aurea Dawood

Aurea Dawood on Jul 12, 2016

1 out of 5 stars

Awful. I am really disappointed in this purchase. and how the seller resolved it.

Erica

Erica responded on Jul 13, 2016

Unfortunately some people will try very hard to take advantage of sellers. Etsy sided with me on this case. I absolutely stand by my ethics as a seller. My feedback is a reflection of this. I really do have the greatest customers and that certainly makes up for the few bad seeds!!

View all 58 reviews

Shop policies

Last updated on November 5, 2013
I have a love and great appreciation of all things vintage! Vintage pieces tell a story of past. I am attracted to quality leathers, colors and textures.

I have been selling online for years and have now found a happy home here at etsy! I am very excited to be a part of this amazing community!

Thank you so much for looking at my shop of curated goods! I put a lot of heart and soul into picking items for my shop.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
Any PAYMENTS made by MONEY ORDER or CHECK need to be sent within 3 days of purchase. If paid with check, the item will not be sent until the check clears through the bank.

I do offer 30 day LAYAWAY PLANS for any of my items that are $100 or more. I will break the complete total into 2 payments. The first payment is to be received within the first 14 days of purchase. 20% of the first payment will be NON-REFUNDABLE if you choose to not follow through with the transaction. The remaining amount due will need to be received on or before day 35 from purchase. The extra 5 days is a grace period for mailed payment.

Upon PRE-AUTHORIZATION of the layaway arrangement, I will adjust the listing and add the "OTHER" option as payment at checkout. You will put the item of choice in your cart and you will then proceed with checkout. Choose the "OTHER" option as your payment of choice and complete the sale. I will send you a detailed email breaking down payments and will note each payment payed when received. I will make a copy of each check/money order for your records. Payments for layaway will strictly be CHECK or MONEY ORDER ONLY.

Any questions regarding this process are always welcomed!!
Thank you!!
Shipping
Insurance required for items $100 or more. I consider myself a very quick shipper! It is my goal to ship within 1-2 business days!! If anything in my schedule interferes with that I will promptly email you! I always INCLUDE delivery confirmation within the continental U.S. Any orders out of the country will not have tracking unless the customer request and adds payment for that. I do however keep the customs number for identification and reference, as well as my receipt for proof of mailing. Thank you!
Refunds and Exchanges
I gladly will except EXCHANGES on items purchased in my store within 7 days of the item being received. This will be in the form of a STORE CREDIT that will not expire. The item needs to be in the exact SAME CONDITION as it was when shipped out. The buyer is fully responsible for any shipping and handling fees that occur when mailing the item back. Those fees will not be included in the exchange or store credit.

I describe everything to the best of my ability. Sorry, I DO NOT OFFER REFUNDS unless the item or items was grossly described. THANK YOU!