fairycakes

Hand Over Your Fairy Cakes

Glasgow, United Kingdom

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    PLEASE READ!
Orders will be posted as soon as we can, however with current Covid restrictions and huge pressure on the mail service, your order may be delayed. We have no control over what happens to your order after it leaves us. WE CANNOT GUARANTEE CHRISTMAS DELIVERY. Please do not send us messages asking if your item will arrive in time for Christmas (we don't know!) or for faster delivery as there is no way of doing this at the moment. Thank you so much for reading and understanding that we are a small business who rely on mail services functioning well!
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Standard Shipping has NO TRACKING. If you would like a tracking number, please choose this shipping option at checkout.
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COVID 19 Update: 27/11/2020
Unfortunately, due to the restrictions put in place in the UK to control the spread of COVID 19, we have had to revise our business model. While our shop remains open, please be aware that orders may be delayed. This is for the safety of our staff and the wider community. PDF downloads of cross stitch patterns will remain available for instant download.

Thank you for your patience and understanding during this difficult and confusing time. Hopefully, this will only be a temporary measure and we look forward to the day that we can return to normality once the global situation is under control.

Stay safe,
Love,
Team HOYFC x

Please check my FAQs/Shop Policies here: https://www.etsy.com/uk/shop/fairycakes?ref=hdr_shop_menu#policies

Announcement

Last updated on Dec 11, 2020

PLEASE READ!
Orders will be posted as soon as we can, however with current Covid restrictions and huge pressure on the mail service, your order may be delayed. We have no control over what happens to your order after it leaves us. WE CANNOT GUARANTEE CHRISTMAS DELIVERY. Please do not send us messages asking if your item will arrive in time for Christmas (we don't know!) or for faster delivery as there is no way of doing this at the moment. Thank you so much for reading and understanding that we are a small business who rely on mail services functioning well!
-------------------------------------------------------
Standard Shipping has NO TRACKING. If you would like a tracking number, please choose this shipping option at checkout.
-------------------------------------------------------
COVID 19 Update: 27/11/2020
Unfortunately, due to the restrictions put in place in the UK to control the spread of COVID 19, we have had to revise our business model. While our shop remains open, please be aware that orders may be delayed. This is for the safety of our staff and the wider community. PDF downloads of cross stitch patterns will remain available for instant download.

Thank you for your patience and understanding during this difficult and confusing time. Hopefully, this will only be a temporary measure and we look forward to the day that we can return to normality once the global situation is under control.

Stay safe,
Love,
Team HOYFC x

Please check my FAQs/Shop Policies here: https://www.etsy.com/uk/shop/fairycakes?ref=hdr_shop_menu#policies

Items

 

All Items

Sally McAdam

Contact shop owner

Sally McAdam

Reviews

Average item review
5 out of 5 stars
(11135)
See reviews that mention:
Quality 1519 Shipping 1146 Customer service 350

About fairycakes

Sales 45,920
On Etsy since 2006

Welcome to HOYFC!

Sally McAdam has been designing acrylic jewellery, enamel pins, patches, accessories and stationery as Hand Over Your Fairy Cakes (HOYFC) since 2006. Sally began by making jewellery to sell to her friends and family, but once she'd gained enthusiasm for design it was difficult to stop her and she now sells online and has stockists all over the world. HOYFC HQ is in Sally's house in Glasgow, UK, which she shares with her cats Harry (who loves to eat things) and Chi (who loves to smash things). She is a huge fan of a chocolate biscuit and drinks more tea than is really necessary.

Production partners

  • Print Shop

    England, United Kingdom

    Printing

  • Custom Merchandise Producers

    Bristol, England

    Production of products designed by HOYFC.

  • Custom Merchandise Printers

    Leeds, England

    Custom merchandise printers who print HOYFC designs onto quality products.

  • Balloon Printer

    Leeds, England

    Balloon printer

  • Manufacturers

    Australia

    Production of products designed by HOYFC.

  • Custom Sock Manufacturers

    England, United Kingdom

    Bespoke sock manufacturers.

  • Interplanetary Print Syndicate

    Edinburgh, Scotland

    Independent screen printers.

  • Product manufacturer

    England, United Kingdom

    Enamel pin production

  • Enamel Pin Producers

    England, United Kingdom

    Produces enamel pins to HOYFC specifications

  • Risotto Studios

    Glasgow, Scotland

    This zine was printed and assembled in Scotland by the superb Risotto Studio. Risography is an energy efficient and sustainable print process!

  • Sticker printers

    Ingatestone, England

    Vinyl sticker printing.

  • A print shop

    England, United Kingdom

    Sticker printers

  • Washi Tape Printer

    China

    Washi tape printers

Shop policies

Last updated on November 27, 2020
Drop us a message if you have any questions or issues!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are at all unhappy with your purchase or if it arrives damaged then please contact me as soon as possible so that we can work something out!

I cannot accept responsibility for items lost in the mail; if you require tracked/signed for delivery please select this at checkout.
Payment
I accept Paypal, Apple Pay and bank transfer payments.
Shipping
If you select standard shipping within the UK your order will be shipped by 1st class mail. If you are outside of the UK your order will be posted by Airmail. Orders will be shipped within approximately 1 week from order date unless otherwise stated (e.g. pre-orders will ship later).

Estimated shipping times (from date of shipping):
UK - 1-5 days
Europe - usually 1-2 weeks but can be up to 4 weeks
Everywhere Else - usually 2-3 weeks but can be up to 4 weeks

Please note orders DO NOT HAVE TRACKING unless you have chosen this postage option at checkout.
Additional policies and FAQs
Below are some questions regularly asked by customers - hopefully you'll find the answer to anything you want to know here, but if there's something else you'd like to ask then you can send you a message or e-mail me at: HOYFCmail [at] gmail.com.

Q: Do you ship to my country?
A: Yes! I ship all over the world: just make sure you pick the correct shipping option at checkout.

Q: How/when is my package sent?
A: Jewellery and pin badges are packaged for posting in a bubble envelope or cardboard box to protect them from the great outdoors. Stickers, notebooks and patches are sent in a box or an envelope with card reinforcement to help them stay as flat as possible. Packages will be posted 1st Class UK or by International Priority Mail within 1-2 weeks of payment. If there are any changes to this time frame, for example if I'm on holiday, then there will be a notice on the shop home page. Most packages will not have tracking numbers, but if there is one (for example, if you have selected tracked shipping at check out) it will be noted in your shipping notification - please do not send me messages asking for tracking numbers if it states there isn't one on your shipping email!

Q: How long will my package take to arrive?
A: This depends on where it's going! All orders are posted from the UK. Within the UK, packages usually take between 1-5 working days to arrive. Outside of the UK they arrive within an average of 2-3 weeks from date of posting, however it can take up to 4 weeks if there are delays with the postal system and/or customs.
Please note we can only refund/replace orders within 3 months of the shipping date. We will only send a replacement order once.

Q: Can I return my item?
A: Items can be returned within 14 days of purchase, unused and in perfect condition for a refund or exchange. Earrings can NOT be returned for hygiene reasons (unless they are faulty). Postage costs will not be reimbursed unless the item is faulty. Let me know if you would like to return an item by sending me an Etsy message or email me at: HOYFCmail [at] gmail.com

Q: The address on my order is incorrect, what do I do?
A: Please check your address carefully whilst making your order and confirm it is correct in your order confirmation email from Etsy. If your address isn't right, please send me a message ASAP and I should be able to correct it for you. I can not take responsibility for items shipped to the incorrect address: remember it is YOUR responsibility to make sure your shipping details are accurate!

Q: Do you sell your work on a wholesale basis?
A: Yes! If you are a retailer interested in making a wholesale order please send me a message or e-mail me for further information here: HOYFCmail [at] gmail.com. It would be great if you could tell me a bit about your shop and send a link to your website and/or social media sites with your email.

Q: Do you have a high street shop from which I can buy your products?
A: I don't, but I have stockists in the UK and internationally. You can see the current list here: https://hoyfc.com/pages/stockists