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fairycat

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Shop policies

Last updated on March 17, 2011
Hi, I am Heather of fairycat. We are a small business specializing in handmade bath and body products. But you will occassionally also find hand crocheted dance pieces as well. We have sold at many Renaissance Faires in Southern California and at the Bats Day pre-event for the past two years.

I started to make soap and other goodies because I have eczema and dry skin. While I loved the idea of handmade more natural products I found most of what was out there was designed more oily to normal skin and that just wasn't working for me. So I started to create products orginally for my skin issues, but with my friends with different skin problems asking for their own products I started to branch off. Now we have products for all skin types and even people with allergies or sensitivities.


I believe very strongly in making the best all natural products I can with the best ingredients possible! I use organic and wildcraft ingredients whenever possible and free trade shea butter.

I NEVER use synthetic dyes, synthetic preservatives, detergents, petroleum or its byproducts, parabens, or detergents. All items are made in a non-smoking enviroment, by a non-smoker. Both the ingredients and the finished product have never been tested on animals, and most of our products can be made vegan.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
  • Other Method
Returns and exchanges
Due to the nature of our product we do not accept returns or exchanges, unless it is agreed between both parties there was a misrepresentation in the listing. All items shipped in the US will have Delivery Confirmation to help track your package
Payment
All payments are due at time of purchase.

I accept Paypal, RME and Money Order (upon approval).
Shipping
Shipping is First class for all items up to 1lb. Priority is available on all purchases at an additional cost.

Seller is not responsible for loss of item during shipping, unless insurance is purchased by Buyer. If an item is damaged or lost during shipping Buyer is responsible to open a compliant with the USPS in order to retrieve their funds. If a complaint is not opened with the USPS by the Buyer per the USPS rules no money will be refunded to the buyer.
Additional policies and FAQs
While I offer pre-made scents and styles, I have to admit I love to do custom work. If you are i
I believe very strongly in making the best all natural products I can with the best ingredients possible! I use organic and wildcraft ingredients whenever possible and free trade shea butter.