Carol on Feb 28, 2017
Never received the item. Contacted the shop but got no response. If it was possible to give no stars I would have.
Marianne on Feb 18, 2017
These are beautiful. Great artistry and wonderful craftsmanship.
Handmade needle felted treasures and toys for the natural home.
I make delightful needle felted treasures and handmade toys for the natural home.
I am consciously trying to be mindful of each and every moment; embrace life with love, laughter and learning and give freely, knowing that what I have is considerable.
Thank you so much to all of you who continue to support my work and to those of you who have just found me. Life is a work in progress and I am loving this part of the journey.
If you want to see ALL the delightful goodies I have in my shop, please click here :
Blessings and magic,
Hi. I am Mom of two sunbursts of joy- my precious Kitty is 11. I love her curly brown hair, the freedom of her imagination and her deep, sweet innocence. Teddy is 8. He is my blond, blue-eyed bear. He makes me laugh. I am wife to my true love :-)
Rosie is mom of 5. She helps me in the package and shipping department and always has a happy smile on her beautiful face.
I love what I do and am beyond honored to be in a position to make something amazingly special for you. I pour my heart and soul into everything I make and I know you will feel the special love I infuse into a creation. When you hold it in your hands, you will be holding a piece of my happy soul.
I pay great attention to detail as I want you to be overjoyed with your purchase.
Fast shipping is my priority!
Needle felting is pure bliss. It is the creative language of my soul. I love the sound of the needle in the wool, the smell of the wool, the feeling of my creation in my hands. I am so grateful to have found this fantastic medium with such a wonderfully wide range of textures and color of wool to work with. It is pure magic to watch the wool take on a life of it's own.
All items are made-to-order unless stated in the listing. In my experience, each made-to-order creation is even sweeter than the original. From time to time, dye-batches vary and the colors of your goodies might be a little different from the photos. I will always use the closest match possible. I work hard to ensure that the essence of the item remains the same, even though the color might be a little different. As I am working constantly with dye, I need a little 'artistic freedom' and I hope you understand.
With the fairy garden kits, some supplies might be difficult to find at certain times. I will substitute with similar, just as delightful, items.
Please note that felted toys and other felted goodies are not intended for children younger than 3 years old. Everything I make is well made and made to last as long as they are treated gently.
My kits are protected by copyright ©Fairyfolk 2009-present. They are offered for your personal enjoyment only. They are not to be used in any way, shape or form for commercial gain or profit. You may not use the materials or tutorials for making items to offer for sale on Etsy or anywhere else.
Want to see the delightful goodies in my shop, click here : http://www.etsy.com/shop/Fairyfolk
I am consciously trying to be mindful of each and every moment; embrace life with love, laughter and learning and give freely, knowing that what I have is considerable. Thank you so much to all of you who continue to support my work and to those of you who have just found me. Life is a work in progress and I am loving this part of the journey.
Any questions, don't hesitate to ask.
Blessings and magic,
Accepted payment methods
- Accepts Etsy gift cards
I accept all credit cards and Paypal.
I ship most items within 2 - 3 days.
However (in rare instances) items may take a little longer to fabricate. Even in these circumstances, I commit to shipping within 2 weeks.
I ship USPS First Class Mail or Parcel Post. I will ship Priority on request.
International orders will be shipped via USPS International First Class Mail.
I combine shipping. Your discounted rate will be automatically worked out at Checkout.
I pay great attention to the feeling of enchantment you get when you open your package. All items are packaged delightfully in a beautiful white box, tied with a pretty ribbon... ready for gifting.
I will include a personalized card with pleasure, at no additional cost. Please leave the words you wish me to include in the card in the NOTE TO SELLER box at checkout.
I offer additional gift wrapping at a small cost. Please get in touch if your require this upgrade option.
If you need your item by a specific date, please get in touch to discuss faster shipping options.
Please note : While I am responsible for shipping your goodies on schedule, I can't be held responsible for USPS shipping delays. If your item arrives late due to a USPS shipping delay, please don't penalize me with negative feedback. This is not fair on me. Thanks.
I can not be held responsible for any shipping delays or loss once a package has been shipped. It would be great if I could control the Postal Service, but of course, I can't. I work hard to make beautiful felted goodies for you and I put my heart and soul in to everything I make. Once I have shipped a package and have proof of shipping, I feel I have completed my end of the bargain and will no longer be held responsible for your package. I have every confidence in the USPS but, very occasionally, packages have been known to get delayed or lost so please be sure that you are happy with this policy before you make your purchase. If this policy makes you nervous, I suggest you purchase postal insurance on your package. Please contact me if you would like to discuss this option.
Please confirm that your address is correct before purchasing. Buyers are responsible for any shipping costs of returned and resent packages that are as a result of an incorrect Checkout address.
Buyers are also responsible for all customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery. Please do your due diligence and make sure that you are up to date with your own countries customs fees. Returns will not be accepted due to customs fees. Here is a site that will help you figure out if you will incur customs fees - http://www.dutycalculator.com/
Blessings and magic,
Refunds and Exchanges
RETURNS : items must be returned in the same condition as when I sent them out. They must be returned in their original or similar packaging. Please include tracking. When I receive the returned items and see that they are in perfect condition, you will be refunded, minus a 20% restocking and handling fee and the original shipping charges. Buyers pay shipping on returns.
For EXCHANGES : an item may, in certain instances, be exchanged for any other item with the same or higher value. Items must be returned in the same condition as when I sent them out. They must be returned in their original or similar packaging. They must be shipped with tracking. When I receive the returned items and see that they are in good condition, I will ship the item/s you are exchanging them for. If there is a cost difference, I will set up a custom order for you to process before shipping out the exchange. I DO NOT charge a 20% restocking and handling fee for exchanges. If the exchange item will ship First Class Domestic Mail, I will not charge to reship it to you. However, if the exchange items needs to be shipped Priority Mail (weighs more than 14oz) and/or Internationally, I will charge a reshipping fee.
I can not accept returns or refunds on custom orders or returns on wedding items. I do not accept returns on orders where multiples (more than 3) of the same item has been purchased.
I do my very best to describe items thoroughly, including the size, color and measurements. I will not refund for size or color issues. Ask about sizing, color and for more pictures if you are uncertain about an item before purchase.
Please make sure that you are happy with my return and exchange policies before making a purchase. They are in place to protect us both.
Blessings and magic,
Frequently asked questions
Custom and personalized orders
I love custom orders. Get in touch with your ideas and we'll work out how to make them come to life.
My felted goodies are firmly felted to last.
To clean felted items, simply spot clean them with a damp rag.
Gift wrapping and packaging
All items come in a beautiful little box, tied with a pretty ribbon and ready for gifting. If you would like additional gift wrap, let me know. I will include a personalized card with pleasure. Leave the words you would like on the card in the NOTE TO SELLER box at checkout.
All items are available at favorable wholesale prices. Please get in touch and I'll send you my wholesale policies.