fairytailcollars' Shop Announcement

Fairy Tail Dog Collars makes side release and martingale style dog collars in 3/4", 1" & 1.5" widths that are custom made for each dog. Most side release buckle collars listed can be made in a Martingale style with an upgrade. We also offer some matching ribbon leashes or plain leashes in 20 colors to choose from. We have a wide variety of collars, so please take some time to look around and find the perfect collar for your pup. If you have any questions or special requests please do not hesitate to contact us.

Our custom made dog collars allow for your choice of webbing color, ribbon and sizing options. We have over 300 unique ribbon trims, however. We also offer plain nylon collars (no ribbon). Please include your dogs neck (and head for Martingales) measurements at the time of purchase. Fairy Tail Collars offers: 3/4",1" and 1.5" widths. Our collars and leashes are made with heavy duty nylon webbing, reinforced stitching for maximum strength and the highest quality, welded, heavy duty, custom hardware, and will not break under normal use. It is advised that martingale collars are not left on without supervision. Some people purchase a martingale collar for walks and outings and a side release/quick snap collar for home use.

*Martingales should NEVER be left on any dog without direct supervision!!

Your order will be made with care and we will confirm your order in detail and notify you once we have sent with mailing information and tracking number . Please allow us 8-12 days to custom make your order. Although most orders are shipped within 5-8 business days.

** International buyers may have a customs duty charge added by the Country entering. This is the responsibility of the international buyer. Please beware of this possibly occurring.

YOU MUST MEASURE YOUR DOGS NECK AND HEAD FOR ALL MARTINGALES. WE HAVE A $6.00 FEE FOR ANY COLLAR THAT YOU ORDERED IN THE WRONG SIZE (width or length) PLUS OUR RE-MAILING FEE. If you received a martingale that did not fit and the dogs measurements were not provided, the collar is not returnable or exchangeable. We MUST have measurements and breed or type of dog.

Return Policy:
We accept returns & exchanges in new and unworn condition within 30 days of your order if NOT USED or WORN. We no longer accept 1" Small 9"-12" collars for return or echange! We have a $6.00 re stocking charge for each item that is returned since all items are custom made. We also charge a re-mailing fee for an exchanged item and the buyer is responsible for any re mailing fees. For returned or ordered collars/items that request a full refund, we have a $6.00 charge on each order cancelled.

If you cancel your order directly after placing it and paid via PayPal be aware that we are unable to refund the full amount as PayPal automatically deducts a portion from our account and we do not receive a refund from them. If you place an order then cancel order before we mail, we will refund you in full minus any PayPal fee. If you pay via Etsy you will receive a full refund. Thank you.

Our moto is - Because Every Tail Should Wag Happily Ever After.

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Thank you so much for visiting our dog collar shop. We are a Mother and Daughter team, and support our forever rescued dogs, horses & cats with the proceeds from this shop.

Susan and Liz - Mother and Daughter

This shop accepts Etsy Gift Cards.