Handmade in Vancouver BC

Vancouver, Canada 438 Sales On Etsy since 2009

5 out of 5 stars (169)


Handmade in Vancouver BC

Vancouver, Canada | 438 Sales

All Items

Sandra S.

Contact shop owner

Sandra S.

Announcement    Hello and welcome! Thanks for stopping by Fait Avec. After many years, I've finally updated my logo design. I'm also excited to be presenting a brand new website at faitavec.com!

Website: faitavec.com
Email: faitavec.com [!at] gmail.com
Facebook: facebook.com/faitavec
Twitter: twitter.com/faitavec


Last updated on Jan 8, 2018

Hello and welcome! Thanks for stopping by Fait Avec. After many years, I've finally updated my logo design. I'm also excited to be presenting a brand new website at faitavec.com!

Website: faitavec.com
Email: faitavec.com [!at] gmail.com
Facebook: facebook.com/faitavec
Twitter: twitter.com/faitavec


Average item review
5 out of 5 stars
See reviews that mention:
quality 28 shipping 23 customer service 34

Shop policies

Last updated on January 8, 2018
This may seem like a lengthy list of shop policies, but it's important to be thorough! I have tried to organize the policies with clear subheadings so you can find information easily. If you have any questions not answered here, feel free to send me a conversation, or email me at faitavec.com [!at] gmail.com

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Every effort has been made to measure and represent items accurately; it is the buyer's responsibility to carefully consider the size of the item being purchased. (Ask questions if necessary!) If an item doesn't fit, it may be returned at the buyer's own cost and risk; only once I have received the item - in good, re-sellable condition - will I process a refund or exchange for the original cost of that item. Unfortunately, shipping charges cannot be refunded. (But of course, as an alternative to returning an item, it's always much more fun to give or re-sell something to a friend who will love it!)

I do my best to ensure that my products are sturdy and well-made, and I verify that they are well-packaged and in top condition before shipping. If your item is damaged during shipping, or if you have a concern about the quality or condition of an item upon receipt, please contact me - providing photos if necessary - and I'll do my best to address the issue. Compensation for damage and/or defects will be worked out on a case-by-case basis; don't hesitate to approach me with any concerns you might have.

If I accidentally over-charge you for shipping by more than $3.00 I will notify you immediately and refund the difference, rounded down. (If I under-charge you for shipping, I will absorb the difference in cost.)
My shop accepts Etsy Direct Payment, Etsy gift cards, and PayPal.

Ready-made items are usually paid for using one of the above methods at the point of purchase.

For custom orders under $100, I typically don't expect payment until the item is complete and listed for purchase in my shop (unless the buyer wishes to pay in advance). For a custom order over $100, I request a non-refundable deposit of at least 50% before I begin work on an item.

For deposits on custom orders, I will either create a custom Etsy listing ("CUSTOM ORDER for [your Etsy username]") for you to purchase before I begin work on the item(s). Alternately, I will request the email address linked to your PayPal account, allowing me to send you a secure invoice that you can pay for through PayPal's system. A second listing or PayPal invoice will be created for any remaining balance and/or shipping costs once the item is complete.
I ship from Canada worldwide by Canada Post air mail. Domestic shipments are very expensive, (about twice the cost of shipments to the USA and I don't know why - I've asked,) but all include tracking by default (there is no cheaper option to send packages without tracking - I've asked). USA and International shipments are not tracked unless you add the "Tracking (USA)" or "Tracking (International)" shipping upgrade at checkout. I use repurposed/reused packaging/shipping materials whenever possible.

All shipments within Canada already include tracking (I'll include this number in your Etsy shipping notification) with the exception of items flat enough to be shipped as letters rather than parcels. Letter mail can be upgraded to Registered mail by adding the "Registered (Canada)" shipping upgrade at checkout. If you select the "Tracking" option when shipping internationally or to the USA, your order will be assigned a tracking number (I'll include this number in your Etsy shipping notification).

Orders are shipped as soon as possible, (usually within 1-3 days,) following item completion and payment. I cannot ship an item until it has been fully paid-for.

Orders are sent to the address given through Etsy (not your PayPal shipping address) so please ensure that the address you specify on Etsy is correct.

Depending on destination and shipping type, orders typically take 4 to 14 business days to arrive after I have mailed them (but there's always a chance that your order could arrive earlier, or later; the postal system can be fickle and sometimes packages get waylaid in customs; I cannot be held responsible for such delays, nor for omitting tracking on a package for which tracking was not specified and paid).

Standard delivery time is 4-8 business days.

Standard delivery time is 4-14 business days, 6 business days if shipping via Tracked Packet USA.

Standard delivery time is 10-14 business days, 8 business days if shipping via International Tracked Packet.

If you need an item in a hurry, please send me a conversation before buying: I will let you know the rush options available and their costs. If you'd like to proceed with one of these options, I will create a new listing for your Etsy username with an adjusted express shipping price.

Your country may charge duty or customs fees when you import any item purchased through Etsy, and it is the responsibility of the buyer to pay these fees. (I cannot personally anticipate what the customs or duty on your purchase will be.)
Additional policies and FAQs
Special fabrics, combinations, design requests, and sizes - I'd love to work with you to create a piece that is all your own! Simply click the "Request Custom Order" button to get started by sending an Etsy conversation.

Certain material expenses excepted, I do not charge extra fees for custom work. Also, I will never charge more for a larger-sized item than I would for a comparable smaller-sized item. I will give you a cost estimate before you commit, and you will not be expected to pay more than what I've estimated.

Please allow about 1 to 2 weeks for the completion of a custom piece. In many cases I am able to complete custom orders in about 1 week. Conversely, it may sometimes take longer to locate or order specific materials, or to create something that is very complex. (If you're in a rush, please let me know of any deadlines you may have; although I can't guarantee custom orders in a hurry, we may be able to work something out!)

If you are pre-paying for a custom order or would like to make a deposit on a custom order, please see CUSTOM WORK and ADVANCE PAYMENT in the Payment Policy section above. Deposits are strictly non-refundable.

When your item is complete and ready for purchase, I will list it as "CUSTOM ORDER for [your Etsy username]" with photos, price, and a personalized shipping cost. If you do not want photos of your item listed publicly, please notify me in advance: I will list the item without photos, and send you the pictures attached to a conversation instead.

Of course, there is always a bit of risk involved with any custom-sized item created long-distance; I do my best to request specific measurements and to guide you through the measuring process, but if I can't measure you in-person, I can't guarantee a perfect fit! If you receive a custom item and the fit is way off, I'd rather work to fix the issue than leave you stuck with a specially-ordered item that you can't even wear. Please send me a conversation if there are any problems. I want you to be happy with the final product!

If a custom order is listed in my shop but is not purchased within one month of the listing date, and I have not received any communication from the person who ordered it, I will consider the item abandoned. The custom piece will be relisted for sale as a ready-made item in my shop. (Remember: if a deposit has been made on the item, it cannot be refunded.)

If you are seriously interested in buying an item, but need to wait a few days before doing so, I can reserve a listing for up to one week. The listing title will be changed to "RESERVED for [your Etsy username]" and we can sort out details during the reservation period. (You will be under no obligation to buy.)

I love feedback! I really appreciate your comments, and it's so great to hear from you once you've received something from my shop. If there's anything I can do to make your experience more positive, I'd love to hear about that, too. Etsy conversations are are equally welcome.

I want my Etsy shop's ecological footprint to be light, but this is something I need to work towards, one small step at a time. While many of my fabrics are bought new, I sometimes use second-hand materials from a local textile recycling initiative, and whenever possible I try to make use of fabrics I already have, roll ends and remnants, odds and ends, thrifted garments, and even free stuff passed on to me by my family and friends. Orders are shipped in repurposed/reused (and often recyclable) packaging, as I try to avoid buying new shipping materials whenever possible (to cut down on cost and waste).

I have a fairly strict "what you see is what you get" policy regarding the presentation of my items, unless otherwise noted. With the exception of new custom items, all pictures are photos of the actual items being offered for sale. Of course, every monitor displays colours a little differently; the colour of an actual item may appear different in person than it does in the photos on your screen.

All my itemss are crafted in a smoke-free home. I have two cats, but they're not allowed in the sewing room! I take care to remove any visible debris or dust from items before wrapping and shipping them. My workroom is scent-free.

I will never share your personal information for any reason: names, emails, home and/or business addresses, and even measurements are held in strict confidence! I will never use your contact information to send unsolicited advertising. PayPal and internal Etsy transactions are secure, and I will never request to see your banking or credit card information.