Announcement
NOTE: all of my items are shipped out of the Atlanta area and if there is a delay, here is an article explaining why. They built the new distribution center, and evidently it’s causing issues. I’m so sorry about this but it is beyond my control. Thank you for your business.
https://www.wsbtv.com/news/local/south-fulton-county/metro-atlanta-postal-center-built-make-things-easier-could-be-blame-major-delays/BL73LCMKTZE7HHWMTLLK23343U/
International customers may be required to pay VAT in their country. This is beyond my control and I urge folks to consider that customs tax before purchasing. Also international orders can take up to 30-45 days to arrive depending on the country and staffing issues. This is beyond my control.
In business since 1985, The Family Jewels is a female owned small business that continues to provide unique vintage and antique jewelry and collectibles to happy customers all over the globe. Whether you seek fine estate pieces or costume jewelry and accessories, we offer professional, friendly, and personalized customer service.
Take a browse through my store for affordable and competitively priced antiques, uniques, and collectibles!
Featured items
Items
All Items
Reviews
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Lynn on Apr 22, 2024
5 out of 5 starsMy item was shipped quickly and she was really careful about packing the glass parts so they made it safely. She's also been very responsive with comments and checking to make sure that all was ok with a bit of tricky shipping. I would recommend her happily as a good person to work with. Good seller!
lisa responded on Apr 23, 2024
Thank you so much, Lynn! I’m glad that my packing efforts were successful and that you are pleased with everything. I just made sure to separate that heavy marble base so it wouldn’t beat up the glass shade and it worked! It really looks fabulous with its new little friend too! I just love the warm glow that these lights emit and hope you them for years to come. it has truly been a pleasure and I thank you for your confidence, business, and your lovely feedback and photo. Hope you’ll come visit again soon.
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Pam on Apr 21, 2024
5 out of 5 starsPhoto was a perfect description of the item. Was glad to add this to my collection!
lisa responded on Apr 22, 2024
Thank you, Pam. I’m so happy you like this. I bet your collection is fabulous! I appreciate your business and hope you’ll visit again 43 years later.
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mskathleenryan53 on Apr 20, 2024
5 out of 5 starsThis is just what I was looking for,
lisa responded on Apr 22, 2024
i’m so glad you’re pleased with everything. I hope you enjoy your lovely vase and come visit my shop again soon. Thank you!
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Carina Bindby on Apr 19, 2024
5 out of 5 starsVery good quality and service.
lisa responded on Apr 19, 2024
Thank you so much Carina! I am so happy it made it all the way across the globe and that you’re pleased. Thank you for your business. I hope to see you again soon.
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Ronna on Apr 18, 2024
5 out of 5 starsThe brooch is exactly as described and even prettier in person. It was packaged well and arrived quickly. Thank you!
lisa responded on Apr 19, 2024
Thank you so much Ronna! I am so happy you’re pleased with it and really appreciate your feedback. It’s been a pleasure to do business with you and I hope you’ll come visit again soon.
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Jodie Lee on Apr 18, 2024
5 out of 5 starsWonderful item! So happy with it. What a beautiful treasure. I love old stationary items! Thank you so much.
lisa responded on Apr 18, 2024
Thank you so much, Jodie. I am so happy that you’re happy with it. Enjoy it. Hope you’ll come and visit me again soon.
About familyjewelsatlanta
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Super Rare! Sterling silver Art nouveau case by Blackinton -
Rare Hard Stone Cameo w Diamonds. Just one of the many antique and vintage items offered in my store. -
2002 article featuring my business and the trend of online merchants. www.familyjewels.us -
my old storefront on the historic square in downtown Decatur, a suburb of Atlanta -
Family
Family Jewels Antiques: Since 1985!
Shop members
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Lisa
Owner, Creative Genius, Owner
starting collecting vintage jewelry and collectibles in my teens and opened up my first physical storefront at age 21. now, over 30 yrs later, I continue to buy and sell vintage items while teaching yoga and nutrition.
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Leo
Assistant, Sleeping On The Job
Leo joined our organization close to 12 years ago and has been an active member of the business. He’s got quite an eye and helps curate our vast collection whenever he’s not sleeping.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
More information
Frequently asked questions
Do you offer layaway plans?
We offer layaway plans for non-sale items above $100. There is a 25-35% nonrefundable deposit with the balance due within 30-45 days. I am happy to discuss details and work with you in many cases; just ask.
Do you offer refunds and returns?
I guarantee all items to be as described and stand behind my merchandise. If you are not satisfied, contact me and send it back in same condition as was received w/in 2 days of receipt. with tracking, postmarked within 2 days of contacting me.
CLEARANCE/SALE items FINAL. NO RETURNS.
NO refund on shipping charges. Items w/ FREE shipping: that means the cost is built into the price & my actual cost will be subtracted from refund. (example: a $30 pin inc shipping, returned, receives $25 refund to account for my $5 domestic insured shipping fee to ship it)
A 20% restocking fee will apply if returned past the 2 day return period postmarked date.
All sales FINAL if not contacted w/in 2 days of receipt or if returned after 7 days.
What shipping services do you use?
I ship with the US Postal service and I am happy to discuss shipping options with you should you wish to use another service. Insurance is usually purchased separately from an outside party from the USPS. I base my shipping on current USPS prices. Oversized packages can be subject to a surcharge by the USPS. I'm happy to combine items to save on shipping costs.
What if an item is damaged?
Please do not return it. Items are insured through either the USPS or a third party. Simply save all packing materials and the item and contact me immediately for instructions. It's rare that a claim is necessary, but it does happen from time to time and can be a relatively simple and quick process to get your investment refunded.
Do you ship worldwide?
Yes, I ship all over the globe. Please note that you may be charged customs fees in your country which are beyond my control. Shipping rates are based on first class mail with upgrades available upon request. The shipping fees stated includes insurance, which is required and generally adds about $2 per $100 of coverage to the shipping total.
I'm NOT responsible for any taxes or customs charges from other countries. If a package is not picked up and returned to me, I do not offer refunds on the item or on shipping costs. It's the customer's responsibility to retrieve their packages from their postal service or customs. Again: NO REFUND if package is returned to me.
How much is shipping and how is that configured?
Simply click on "SHIPPING & POLICIES" tab under the photo of the item you'd like, and your shipping price will be revealed based on your US zip code or international destination.
The shipping amount generally also includes insurance, which is purchased from an outside company. So when you receive your item, the package will often not reflect those insurance costs since it is bought online. You can go to www.usps.com to view the latest rates from which these shipping amounts are calculated.
PLEASE NOTE: Etsy charges commission on shipping fees up to about 18% if item is purchased through an offsite ad. I am opposed to this, however, I cannot do anything to change it other than to petition Etsy to stop this practice.
FREE SHIPPING PROMOTION
FREE shipping on chosen items applies to first class domestic shipping and is considered a FINAL SALE. In the even of a return for any reason other than an item not being as described, my actual cost may be subtracted from the refund you receive.
EXAMPLES:
~A $100 brooch inc. FREE shipping, if returned, would receive $95 to account for my 1st class insured cost to ship, and customer is responsible for costs to ship back as well.
~A $500 brooch inc. FREE shipping, would get a refund of approx. $490 to account for my 1st class insured cost to ship.
FREE shipping offer is extended as a promotion & is VOIDED in the event of a return.
HOWEVER, if a return is due to MY mistake, there is NO cost to buyer for ANY shipping.
Seller details
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