PillowArtDesigns

Personalized Custom Pillows Handmade in Canada

| Fonthill, Canada
1,212 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Handmade personalized, hand painted decorative accent pillows. Specialty pillows with inspirational and sentiment themes for unique home decor. A large selection of designs for couples, Mr and Mrs and anniversary gift ideas. Custom work is welcomed.
Handmade in Canada by me! Stop by my other shop here:
http://www.etsy.com/shop/FeatherSisters?ref=si_shop to see fine art pillows created with my sister, Carol Henderson-Pew, a Canadian artist.

Announcement

Last updated on May 10, 2020

Handmade personalized, hand painted decorative accent pillows. Specialty pillows with inspirational and sentiment themes for unique home decor. A large selection of designs for couples, Mr and Mrs and anniversary gift ideas. Custom work is welcomed.
Handmade in Canada by me! Stop by my other shop here:
http://www.etsy.com/shop/FeatherSisters?ref=si_shop to see fine art pillows created with my sister, Carol Henderson-Pew, a Canadian artist.

Items

1212 Sales
 

All Items

Kathie

Contact shop owner

Kathie

Reviews

Average item review
5 out of 5 stars
(218)
See reviews that mention:
Quality 36 Shipping 37 Customer service 37

About PillowArtDesigns

Sales 1,212
On Etsy since 2009

Handmade Hand Painted Specialty Decorative Pillows

After many years working in the corporate world, I shifted gears to try some things I'd never had the time for or the interest in before. I began to experiment with paints on fabric and over time, began to create unique decorative pillows that have found homes near and far.

Feather Sisters fine art pillows are a collaboration with my sister, Carol Henderson-Pew, a Canadian artist.

See more of our work in our other shop here:
https://www.etsy.com/shop/FeatherSisters?ref=search_shop_redirect

Shop members

  • Kathie

    Owner, Designer And Creator

    I was born and still live in the Niagara Peninsula, southern Ontario, Canada. It's fun to create these specialty decorative pillows and I love working with my customers to create their special custom items.

  • Joe

    Graphics, Shipper, Webmaster

    Keeping it all moving and looking good!

Shop policies

Last updated on July 26, 2019
Thank you for shopping with me! As you can see by viewing my items, my style is simple (but elegant), and that carries through to my policies when dealing with you, my customer.

All my creations have been sewn and hand painted by me, in my home studio in Fonthill, Ontario, Canada.

I love doing custom work, don't hesitate to contact me with your special request or vision.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
There will be a $15.00 USD re-stocking charge on returned items.

Please contact me prior to returning any item. I will certainly try to rectify any situation you are less than pleased by. I make sure my items are well represented here, so that you are entirely sure of the quality and style of your item prior to receiving it. In the event you need to return a non-custom item, I will refund the cost of the item, not including shipping costs.

As you can understand, custom orders are not subject to refund.
Payment
Your payment is due upon completion of your purchase transaction. In the event you need to cancel a purchase, please contact me via Etsy convo. Payment for custom work is due upon confirmation of order.
Shipping
You are responsible for any customs/brokerage costs, if applicable. I will ship your non-custom item within 3 business days of receiving your payment.
Additional policies and FAQs
Custom orders are welcome, please contact me with details of your request, thanks!
Privacy
Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time,
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

More information

Last updated on Jul 26, 2019
Frequently asked questions
Custom and personalized orders

Custom orders are welcomed, please contact me here on Etsy.