Christmas Decor, Modern Home Decor, Colorful Photos

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Shop policies

Last updated on November 21, 2011
Welcome to Farbklecks!

"Farbklecks" is the German word for "Splash of Color". I hope you feel at home in this place full of vibrant and intense colors. All photographs are taken by me, Stefanie, a 25-year-old German girl living in Puerto Rico.

The photos are professionally printed on archival paper, so they will last for years to come. Most of the images are available in various sizes (4x6, 5x7, 8x10) and they come with either a glossy or a matte finish. If you don't see the size or finish you're looking for, please check out the custom photography section of my shop or drop me a message at farbklecks [!at] gmx.com and I will gladly set up a listing just for you!

Accepted payment methods

Returns and exchanges
Please remember that computer screens may differ and the color of the photograph on the screen may not look exactly like what you receive. This is due to the fact that different types of monitors are calibrated distinctly. Also, due to cutting techniques, some photographs lack details that appear on the edges of the photos.

However, intense and vibrant colors, as well as a focused image are promised and I'm confident that you'll be happy with what you receive. Also, I take great care when shipping your item(s). They should get to you in perfect condition!

If you, for some reason, feel unhappy with what you receive and need to return your item, please contact me within 7 days of receipt. I will then arrange an exchange or refund for you, and give you the address to return your item to. As a general rule, all return shipping fees and postage costs are the responsibility of the customer. Unless, of course, the mistake has been on my part.
Shopping at Etsy is easy. If you are new to Etsy register with the site first. It is very simple and quick - just follow the instructions. Once registered, you can add items to your cart, proceed to checkout, and pay with a credit or debit card using PayPal. You don't need a PayPal account to pay with either of your cards. Again, just follow the instructions at checkout and you'll be fine.

Please pay for any items you purchase within 24 hours of purchase unless other agreements have been (previously) made.

Important for residents from Puerto Rico: PayPal will automatically charge residents from Puerto Rico a 5.5% sales tax for purchases from my shop.
I combine shipping whenever possible and always send all orders to your Etsy address, so please make sure it is updated. All items ship out in protective sleeves and sturdy envelopes. This ensures a safe arrival at your home!

I ship my photographs via United States Postal Service (USPS). If you live in the United States your item(s) should arrive within a few days. For international shipping it takes usually 10 days, but can (in the worst case scenario) take up to 6 weeks, due to customs. However, if you are willing to pay a bit extra, please convo me for a quote on shipping before your purchase, so I can see what I can do for you and adjust the shipping price for your item(s).

Your order will ship within 1-2 business days from the day of purchase.
If you live in the US, I will contact you and provide you with a tracking number once your item has shipped. USPS does not offer tracking for international orders. If you want to upgrade to Priority or Global International, feel free to convo me prior to your purchase.

I would very much appreciate if you could let me know -once you received your item- if you felt happy with your purchase. The satisfaction of my customers is very important to me! :)

Please note: International customers are responsible for any customs fees, taxes, and duties associated with shipping and purchasing to their respective countries, should they be assessed. Most country's customs agencies open and/or assess fees to a random selection of packages.
Additional policies and FAQs
If you are interested in a quantity of more than one of any of the items in my shop, or a bulk order (5 or more prints, subject to a 10% or higher discount) please just let me know and I can create a custom listing for you.

If you still have any questions, please don't hesitate in contacting me!
farbklecks [!at] gmx.com

Want to go back to my shop? Here you go: http://www.etsy.com/shop/farbklecks?ref=pr_shop_more#