lightandladder

Light + Ladder

New York, United States · 2457 Sales

lightandladder

Light + Ladder

New York, United States 2457 Sales On Etsy since 2011

5 out of 5 stars
(365)

Announcement   Light + Ladder strives for perfection in form and function, creating objects that are thoughtful, useful and made to last. All products designed in Brooklyn, and made in the USA. www.lightandladder.com. Instagram: @lightandladder

Announcement
Last updated on Jul 11, 2016

Light + Ladder strives for perfection in form and function, creating objects that are thoughtful, useful and made to last. All products designed in Brooklyn, and made in the USA. www.lightandladder.com. Instagram: @lightandladder

Farrah Sit

Contact shop owner

Farrah Sit

Set of 3 porcelain + leather hanging planters
US$135.00
Spora w/ leather + wood hook
US$62.00
Set of 4 Walnut Wall Hooks
US$40.00
Set of 3 Spora w/ leather + wood hook
US$165.00
Spora w/ rope + wood hook
US$56.00
Hex Cup
US$32.00
Set of 4 Maple Wall Hooks
US$40.00
Hive planter- set of 9
US$324.00
Porcelain and cotton rope hanging planter
US$45.00
Parallax Hex Brass Wall Hook
US$50.00
Parallax Round Brass Wall Hook
US$50.00
3 tier porcelain and leather planter
US$150.00
Maple Wall Hook
US$15.00
Porcelain + leather hanging planter
US$50.00
Sage- Lg Cotton Spora + Wood hook
US$105.00
Alto
US$150.00
Archromo: Planter + Tray
US$75.00
Set of 4 Round Brass Hooks - Parallax
US$180.00
Hive planter
US$36.00
Navy and grey yarn cotton rope planter- B
US$45.00
Orange and grey yarn cotton rope planter
US$45.00
3 tier porcelain and cotton rope planter
US$140.00
View all 57 items

Reviews

Average item review
5 out of 5 stars
(365)
Lucia M

Lucia M on Aug 19, 2016

5 out of 5 stars

Beautiful brass hook. Heavy and well made!

Lucia M

Lucia M on Aug 19, 2016

5 out of 5 stars

Absolutely beautiful! Ordered two and both arrived super fast. Highly recommend!!

Jacqueline Meaden

Jacqueline Meaden on Aug 19, 2016

5 out of 5 stars

Love these so much! Fast shipping and super easy to hang!

Lucia M

Lucia M on Aug 14, 2016

5 out of 5 stars

Beautiful! Arrived super fast! Ordering another one!

Lucia M

Lucia M on Aug 14, 2016

5 out of 5 stars

Beautiful! Arrived super fast! Ordering another one!

View all 365 reviews

Shop policies

Last updated on June 13, 2016
Thank you for your interest in Light + Ladder. We are aware of the infinite array of products available in the world, and we’re honored that you’ve chosen to invite one of our unique designs into your home.

Should you have questions about installing one of our pieces or what would grow best in a specific planter, please refer to http://lightandladder.com/resources/

Accepted payment methods

  • Accepts Etsy gift cards
Shipping
Thank you so much for your purchase from Light and Ladder!

SHIPPING POLICIES
Please allow 1-3 days for us to process your order. Your ceramic art will be lovingly packed and boxed to ensure safe delivery, whether it’s traveling to Illinois or Italy. We have many years of experience with packing and shipping ceramics and do everything we can to make sure our products arrive safely to their destination.

TRACKING
You should receive an email confirmation after you’ve placed an order. Upon shipment of your order, you will receive an additional email containing the tracking information for your package.

DOMESTIC
Light + Ladder ships via USPS for all orders in the US. We ship via USPS Priority Mail, through which customers receive their items in 2-3 business days (Monday-Friday) from the date of dispatch. Upgraded shipping is available upon check out.

INTERNATIONAL
Light + Ladder ships via USPS for all international orders.
There are options and upgrades- please pay attention to different services available:

USPS First Class Mail is the most affordable but does NOT provide tracking information once it has left the US. If you choice this service- we are not responsible for delays and lost packages.

Priority Mail International or Global Express Service is available upon checking out. These include tracking and insurance.

Please familiarize yourself with your country’s custom regulations before making international orders. Your country may impose import duties, taxes, etc. These fees are the responsibility of the buyer.

DUTIES
A helpful hint for international shipments: please be sure to look for a slip from your local post office in 7-10 days from shipment. You may need to retrieve your order from the post office in order to pay duties, in other words, if you don’t pick up the package in person, it may be returned. If your package is not claimed within 14 days, it will be returned to us as unclaimed. In the event that a package is unclaimed, you will need to pay additional shipping for us to resend.
Refunds and Exchanges
REFUNDS AND EXCHANGES

We stand behind the products we make 100%. If you are not satisfied with any of our products, please let us know. When ordering planters, please remember to double-check the dimensions to ensure that you get the right size for the intended space.

DAMAGED UPON ARRIVAL

Every order is packed carefully to ensure that all items arrive at your door safely. Should a piece arrive in damaged condition, please email us at info [!at] lightandladder.com within 48 hours of receiving the package with a photo of the damage. We also ask that you hold on to all parts of the piece until we’ve provided further instructions.

RETURNS

Should you decide that your Light + Ladder piece is not right for you, please contact us within 7 days of receipt to initiate a return. Please note that shipping charges are non-refundable and the buyer is responsible for the return of the merchandise in a resalable condition. Refunds will not be issued for goods that arrive to us damaged so please take care in repackaging our goods so that it does not break in transit. The refund will be issued when we receive the item.

Orders over $400 will have a 25% re-stocking fee.

Please note: "Seconds" are final sale and are not eligible for refunds or exchanges.

All products are handcrafted. Variation in color, texture, finish + size are inherent to the design and material.
Additional policies and FAQs
GIFTS

Sending a Light + Ladder piece as a gift? How lovely! We are more than happy to gift wrap your order or add a custom note. Add a note with your preference when checking out or email info [!at] lightandladder.com. Also, since we send receipts via email, there won’t be one included in the box.

CUSTOM ORDERS

We are open to creating custom pieces in specific colors, sizes and materials for clients. Please message us to discuss the possibility of creating a unique item for you. Please remember that all sales are final on custom orders.

Custom orders will not be shipped until payment has been secured. Final payment will include the item price as well as the shipping rate. Shipping price includes necessary boxing and adequate packing material to ensure safe delivery of your hand made porcelain art.