fatalefemme

Hiding Your Ugly Hair Days

Salt Lake, Utah On Etsy since 2008

fatalefemme

Hiding Your Ugly Hair Days

Salt Lake, Utah | 168 Sales

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fatalefemme

Reviews

No reviews in the last year
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quality 4 shipping 8 customer service 4

Shop policies

Last updated on February 6, 2011

Accepted payment methods

Paypal
Returns and exchanges
The tough love speech:
Refunds and exchanges are on a case by case basis, depending on the story and how magnanimous I'm feeling that day. This is an internet arena, so while I realize that you can't see and touch the goodies, I'm more than willing to assist your satisfaction with photos, measurements and descriptions to the best of my ability. I'd hope that you would ask as many questions as you need to confirm your interest.

Now, provided that the fatal flaws in the product are on my side I will do my utmost to rectify and resolve the situation.

If you continue to be unsatisfied with your purchase after you've received it, and after consulting with me for a suitable solution, I will accept returns and refund your purchase price back, MINUS the shipping and my etsy and paypal fees, provided the item is returned in its original condition and within 14 days. I will wait until the item has returned to my hands before sending your return back to you via paypal. I sincerely hope it doesn't come to that.
Payment
Paypal please! The sooner the better, as I don't ship until I've received and secured your paypal payment to my bank account.
Shipping
NO emergency shipping, ever. Sorry. This is a part time job for me, and I do maintain a day job so I often don't have time to rearrange my schedule to rush shipping for you. Please ensure that you have time for your package to arrive, or make prior arrangements to purchase.

Post goes with the postal service via first class, unless we've otherwise specified a carrier/method. Additional insurance, confirmation, ect, can be purchased at your discretion, provided you make prior arrangements to the package shipping.

It will leave my hands in the securest way possible, to ensure it's safe arrival. Padding, bubble mailers, brown paper and string, whatever it takes.
Additional policies and FAQs
There are two cats in my home, so for those of you with lethal allergies, I'm going to need your help as far as a plan of attack. I want to sell you accessories, not kill you.