feathersandjunebugs

Handmade Accessories

San Diego, California

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feathersandjunebugs

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Shop policies

Last updated on February 5, 2011
Thank you for taking the time to visit. Please contact us if you have any questions or comments. ♥

NEED HELP?
New to the world of Etsy? Welcome! Read detailed instructions on how to register and complete your purchase here:
http://www.etsy.com/help_guide_checkout.php

Accepted payment methods

Paypal
Returns and exchanges
♥ We do not accept refunds or exchanges, so please choose carefully.
♥ We do not offer refunds for shipping errors (ie. getting lost or damaged in the mail)
Payment
Paypal payments all the way! (Double rainbow tone) If payment is not made within 24 hours of the order date, the buyer's order will be canceled.

Once payment clears, your purchased item(s) will be shipped within 2 - 5 business days unless otherwise notified or purchasing a made-to-order item.
Shipping
♥ All packages will be shipped using United States Postal Service unless specified otherwise.
♥ Domestic packages (within the U.S.) will be tracked using Delivery Confirmation.
♥ Payments received Friday/Saturday/Sunday will ship on the following Monday.
♥ If you are a International buyer, please send us your address format (the way you would write your address on a package). This will save us from brain implosions.

**Please note that we are not responsible for any international custom's fees. This is solely the buyer's responsibility, and no refund for custom's fees will be given. We will accurately declare the contents of any mailed package on all international custom's forms.

**Please note that we ship to the address provided by Etsy for the buyer. We are not responsible for any damages or package loss that may occur during shipment. We do not ordinarily refund payment or replace items due to shipping loss or damage. We can provide insurance on domestic shipments only at the cost of the buyer. International shipments that ship first class have no option for insurance or tracking, but shipping can be upgraded at the request and expense of the buyer. Please inquire about this as it will raise the total cost of shipping.
Additional policies and FAQs
♥ All pieces are created by hand so no two items are identical. Please allow for slight variances from what is shown in the photos.
♥ Please leave feedback ( http://www.etsy.com/feedback_awaiting.php ) once you receive your item so we know it got to you! (Helps us sleep at night ~_^) and feel free to contact us as soon as possible if there is a problem with your order.

Misc:
♥ All items are made in a smoke free home
♥ Jennifer lives with a little budgie named Mango, he doesn't get into her craft basket, but we want you to know just in case you have any allergies to feathery creatures. We realized the irony in this statement considering we have items with feathers on them..