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Federica e Francesca
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Payment
Please note that you don't need a PayPal account to do this. You can use any credit card through PayPal, even if you don't have an account (trhrough "PayPal's guest checkout feature"). Just click "pay with PayPal" and you'll be redirectedto a secure PayPal page where you can enter your personal information, your credit card information, review order and it's done. It's safer for both of us.
Delivery
This method doesn't include tracking or insurance, but, if you prefer, tell us before purchasing and ask for certified shipping, so that we can arrange a different delivery method and update delivery cost.
We suggest certified delivery for big orders.
We are not responsible for any duties or customs fees for international orders, because they must be paied by the purchaser.
We always deliver to your Etsy adress, if you want the delivery sent to another adress, please send us a note in the "Message to the seller".
We usually process your order in 1-3 working days from purchase.
We do our best to make the safest package, but we're not responsible for any damage or loss incurred during the delivery.
DELIVERY TIME
Delivery to America and Japan generally takes around 10-20 days to arrive, buti t can vary from a few days to 1 month.
To Europe things are quicker, 7-15 days. 15-10 days to New Zeland and Australia.
If your purchase doesn't arrive within 3 weeks after your order, please let us know that and we'll be glad to help you to find a solution. Please remember that before getting worried about your delivery, you should give the package all the time it needs to arrive.